Melvis Beaumont
Holly Springs,NC
Summary
Dynamic professional with extensive experience as a Mortgage Broker, adept at fostering strong client relationships and delivering exceptional customer service. Proficient in GPS navigation and problem-solving, I consistently achieved high customer satisfaction ratings while streamlining loan processes and enhancing team performance. Fluent in Spanish, I excel in diverse environments.
Overview
4
4
years of professional experience
Work History
Rideshare Driver
Uber
02.2024 - Current
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Mortgage Broker
Edge Home Finance
08.2023 - Current
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
- Explained entire mortgage loan process to borrower.
- Utilized online marketing platforms to promote real estate services and generate leads.
FedEx Driver
Weekend Dance Party, LLC
03.2025 - 04.2025
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Branch Manager / Mortgage Loan Officer
Mortgage Solutions Financial
01.2022 - 08.2023
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Complied with regulatory guidelines and requirements.
- Examined customer loan applications for loan approvals and denials.
Junior Loan Officer
Mortgage Solutions Financial
01.2021 - 01.2022
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed strong relationships with customers through high levels of customer service.
Education
Bachelor of Science - Business Administration
University of Phoenix
San Diego12-2010
Skills
- GPS proficiency
- Directional sense
- Customer engagement
- Hospitable
- Multitasking and organization
- Customer service
- Fluent in Spanish
- Adaptability and flexibility
- Problem-solving
- Communication
Languages
Spanish
Native or Bilingual
Timeline
FedEx Driver
Weekend Dance Party, LLC
03.2025 - 04.2025
Rideshare Driver
Uber
02.2024 - Current
Mortgage Broker
Edge Home Finance
08.2023 - Current
Branch Manager / Mortgage Loan Officer
Mortgage Solutions Financial
01.2022 - 08.2023
Junior Loan Officer
Mortgage Solutions Financial
01.2021 - 01.2022
Bachelor of Science - Business Administration
University of Phoenix
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