Melvys Portillo
Hollywood,FL
Summary
Dynamic sales professional with a proven track record at Verizon Wireless, excelling in customer relationship building and retention. Skilled in product sales and objection handling, I consistently exceeded sales targets while enhancing client satisfaction through effective communication and problem-solving. Committed to fostering team collaboration and driving business growth.
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
7
7
years of professional experience
Work History
Sales Representative
Verizon Wireless
01.2022 - 09.2025
- Developed and maintained strong customer relationships through effective communication and problem-solving.
- Executed sales strategies to meet and exceed monthly sales targets consistently.
- Demonstrated product knowledge by educating customers on features, benefits, and promotions.
- Collaborated with team members to enhance in-store merchandising and visual displays.
- Provided training and support to new sales representatives, fostering a collaborative environment.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Salesperson
Jewerly by Valdo Corp
12.2018 - 12.2021
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Conducted product demonstrations, effectively showcasing features and benefits to drive sales.
- Analyzed market trends and customer feedback to identify opportunities for product improvement.
- Trained new staff on sales protocols and customer service best practices, enhancing team effectiveness.
- Negotiated contracts and pricing with clients, ensuring competitive offerings while maintaining profitability.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
High School Diploma -
Adult Education
Las Vegas, NV03-2014
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Customer retention
- Product and service sales
- Client service
- Objection handling
- Sales consultation
- Customer needs assessment
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Verizon Wireless
01.2022 - 09.2025
Salesperson
Jewerly by Valdo Corp
12.2018 - 12.2021
High School Diploma -
Adult Education