Overview
Work History
Education
Skills
Timeline
Generic

Me'Lyea Burton

Toledo,USA

Overview

8
8
years of professional experience

Work History

Manager Associate

Hertz
Toledo, OH
05.2024 - Current
  • Conducted employee training sessions
  • Sales & operations
  • Customer service
  • Finance and fleet management
  • Setting plans for achieving sales/margin goals
  • Growing business (B2B)
  • Upholding company standards

Direct Support Professional

PHOENIX RESIDENTIAL
Toledo, OH
01.2024 - 10.2024
  • Assist individuals with intellectual, developmental, and physical disabilities with their daily living activities
  • Administer medication(s) according to guidelines, aid in implementing treatments, training programs, and developmental/behavioral plans
  • Encourage community participation, document all observations and daily progress notes
  • Communicate effectively with team members
  • Assist individuals in performing their cleaning responsibilities
  • Transport and accompany individuals to appointments, outings, and shopping
  • Perform other responsibilities and duties as assigned by your supervisor

Retail Sales Consultant

Buckeye Broadband
Toledo, OH
01.2022 - 10.2022
  • Promoting and selling Buckeye products and services to both new and existing customers
  • Bill review
  • Bill payments
  • Data entry
  • Account research
  • Retail sales

In-Home Expert

Asurion
Toledo, OH
05.2021 - 01.2022
  • Maintain authentic relationships with customers
  • Delivering and servicing devices within 24 hours of a filed claim
  • Selling the Company's smart home and related products
  • Helping customers activate and personalize their new devices

Cashier

Cookout
Nashville, TN
09.2018 - 02.2020
  • Stocking, storing, and preparing product
  • Assisting customers while ensuring great customer service
  • Taking orders
  • Cleaning including mopping, cleaning dishes, keeping lobby and food line clean, and cleaning before closing

Education

Psychology - Some college

Fisk University
Nashville, TN
12-2020

High school diploma - Toledo, OH

Start High School
Toledo, OH
05-2018

Skills

  • Customer service and support
  • Cash handling and retail sales
  • Experience with children and families
  • Mobile device proficiency
  • Commercial vehicle operation
  • Operating systems knowledge
  • Organizational skills
  • Office experience and clerical tasks
  • Communication skills, verbal and written
  • Problem solving and conflict management
  • Supervisory experience
  • Team management and collaboration

Timeline

Manager Associate

Hertz
05.2024 - Current

Direct Support Professional

PHOENIX RESIDENTIAL
01.2024 - 10.2024

Retail Sales Consultant

Buckeye Broadband
01.2022 - 10.2022

In-Home Expert

Asurion
05.2021 - 01.2022

Cashier

Cookout
09.2018 - 02.2020

Psychology - Some college

Fisk University

High school diploma - Toledo, OH

Start High School
Me'Lyea Burton