Me'Lyea Burton
Toledo,USA
Overview
8
8
years of professional experience
Work History
Manager Associate
Hertz
Toledo, OH
05.2024 - Current
- Conducted employee training sessions
- Sales & operations
- Customer service
- Finance and fleet management
- Setting plans for achieving sales/margin goals
- Growing business (B2B)
- Upholding company standards
Direct Support Professional
PHOENIX RESIDENTIAL
Toledo, OH
01.2024 - 10.2024
- Assist individuals with intellectual, developmental, and physical disabilities with their daily living activities
- Administer medication(s) according to guidelines, aid in implementing treatments, training programs, and developmental/behavioral plans
- Encourage community participation, document all observations and daily progress notes
- Communicate effectively with team members
- Assist individuals in performing their cleaning responsibilities
- Transport and accompany individuals to appointments, outings, and shopping
- Perform other responsibilities and duties as assigned by your supervisor
Retail Sales Consultant
Buckeye Broadband
Toledo, OH
01.2022 - 10.2022
- Promoting and selling Buckeye products and services to both new and existing customers
- Bill review
- Bill payments
- Data entry
- Account research
- Retail sales
In-Home Expert
Asurion
Toledo, OH
05.2021 - 01.2022
- Maintain authentic relationships with customers
- Delivering and servicing devices within 24 hours of a filed claim
- Selling the Company's smart home and related products
- Helping customers activate and personalize their new devices
Cashier
Cookout
Nashville, TN
09.2018 - 02.2020
- Stocking, storing, and preparing product
- Assisting customers while ensuring great customer service
- Taking orders
- Cleaning including mopping, cleaning dishes, keeping lobby and food line clean, and cleaning before closing
Education
Psychology - Some college
Fisk University
Nashville, TN12-2020
High school diploma - Toledo, OH
Start High School
Toledo, OH05-2018
Skills
- Customer service and support
- Cash handling and retail sales
- Experience with children and families
- Mobile device proficiency
- Commercial vehicle operation
- Operating systems knowledge
- Organizational skills
- Office experience and clerical tasks
- Communication skills, verbal and written
- Problem solving and conflict management
- Supervisory experience
- Team management and collaboration
Timeline
Manager Associate
Hertz
05.2024 - Current
Direct Support Professional
PHOENIX RESIDENTIAL
01.2024 - 10.2024
Retail Sales Consultant
Buckeye Broadband
01.2022 - 10.2022
In-Home Expert
Asurion
05.2021 - 01.2022
Cashier
Cookout
09.2018 - 02.2020
Psychology - Some college
Fisk University
High school diploma - Toledo, OH
Start High School