Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual.
Overview
10
10
years of professional experience
Work History
Insurance Sales Producer
American Family Insurance
06.2021 - Current
Developed and implemented promotional strategies to increase customer base.
Increased customer retention with exceptional client service and timely follow-ups on policy renewals.
Registered customer information on database to enable tracking history and maintain accurate records.
Finalized sales and collected necessary deposits.
Academy Trainer
Walmart
07.2018 - 01.2021
Coached employees on best practices, providing constructive feedback to support their professional growth.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Account Executive
Yavapai Broadcasting
06.2017 - 07.2018
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Stayed current on company offerings and industry trends.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Account Executive
Prescott Newspapers
02.2014 - 06.2017
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Stayed current on company offerings and industry trends.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Met and exceeded service level goals to achieve standards and expectations.
Senior Customer Service & Sales Representative, Customer Care Center at American Family InsuranceSenior Customer Service & Sales Representative, Customer Care Center at American Family Insurance