Melynda Slaughter
Fort Myers,FL
Summary
Reliable Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Server
Rocco's Tacos
02.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Tacos & Tequila Cantina
06.2020 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Desk Receptionist
University Village
02.2020 - 06.2021
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Hurricane Grill & Wings
06.2017 - 06.2019
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Science - Criminal Justice & Forensic Studies
Florida Gulf Coast University
Fort Myers, FL12.2021
Skills
- Guest Engagement
- Hospitality Service Expertise
- Sales Expertise
- Food Safety Understanding
Timeline
Server
Rocco's Tacos
02.2022 - Current
Server
Tacos & Tequila Cantina
06.2020 - 02.2022
Desk Receptionist
University Village
02.2020 - 06.2021
Server
Hurricane Grill & Wings
06.2017 - 06.2019
Bachelor of Science - Criminal Justice & Forensic Studies
Florida Gulf Coast University
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