Melynyce Gallegos
Houston,TX
Summary
Seeking a Position that will allow me to use my creativity and business skills to positively benefit my employer. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Possess excellent attention to details, communication, and ability to handle multiple tasks efficiently.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Eastern Equipment & Supply
09.2022 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assist with reporting and maintaining permits and licenses
- Communicated with customers and vendors regarding their accounts
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Waitress
K-Bob's Steakhouse
09.2020 - 02.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Receptionist
JRR Builders
05.2020 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
High School Diploma -
Clovis Community College
Clovis, NM05-2020
Skills
- Microsoft Office
- Data entry
- Office organization
- Time management
- Confidentiality practices
- Office administration
- Microsoft Word
- Attention to detail
- Problem solving
- Computer proficiency
- Scheduling
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Personal Qualities
Strong work ethic, goal-oriented, motivated, quick learner
Timeline
Administrative Assistant
Eastern Equipment & Supply
09.2022 - 04.2024
Waitress
K-Bob's Steakhouse
09.2020 - 02.2022
Receptionist
JRR Builders
05.2020 - 09.2020
High School Diploma -
Clovis Community College
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