Melyssia Santiago
Sales Leader
Daytona Beach,Florida
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance and exceeding profit expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VP Sales, Business Development
CO2Meter, Inc; DBA CO2Meter.com
08.2015 - 02.2024
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed and implemented account management plans to establish customer satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Launched new products successfully, leading cross-functional teams to ensure seamless execution from inception to market introduction.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Regional Operations Manager
TMX Finance
09.2009 - 04.2015
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established and maintained operational standards for 60 locations; successfully managing five district managers.
- Motivated regional staff to achieve ambitious sales targets
- Strengthened internal controls through diligent financial oversight and adherence to established policies and procedures at each location.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor of Science - Biology
Worcester State University
Worcester, MASkills
- Revenue Generation and Growth
- Operations Management and Leadership
- Profit and Loss Management
- Facility and Office Management
- Analytical and Critical Thinker
- Procedure Implementation and Process Improvement
Accomplishments
VMA 2018 Award Winner : Customer Service Best Practices
2016 Grow Florida Award
Certification
Florida Notary Public
Timeline
VP Sales, Business Development
CO2Meter, Inc; DBA CO2Meter.com
08.2015 - 02.2024
Regional Operations Manager
TMX Finance
09.2009 - 04.2015
Bachelor of Science - Biology
Worcester State University