Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Service Worker
Aramark
Prosper, TX
12.2022 - Current
Prepare food and baked goods according to a planned menu
Ensure storage of food accurately and in a sanitary manner
Serve food according to meal schedules
Adhere to all food safety regulations for food handling, storage, and sanitation
Follow established procedures to ensure a safe and balanced environment.
Home Health Aide
Adonai inc
Dallas, TX
04.2021 - Current
Assist client with cleaning, running errands, doctor appointments, medication reminders, and any other
duties needed in the house hold.
Co-Owner
Old School Car &Truck Repair
06.2000 - Current
Order Supplies as needed for the shop
Provide Invoices to customers for work about to be completed
Provide Final Bill of Sale after work is completed
Take status calls from customers regarding status of repairs
Respond quickly to customer's needs
Mortgage Closer
Flat branch mortgage
St. Louis, MO
05.2021 - 02.2022
Ensure Lender fees and title fees are balanced and not over the 10% tolerance
Ensure constant communication with the loan officer the processor the processor and the title company
Confirm date and time of closing with all parties involved
Also ensure that package is correct and accurate with names and addresses of the borrower(s).
Closer/Funder
Novus Home Mortgage
Rosemont, IL
11.2020 - 04.2021
Enter Loan Information into company LOS (Origin)
Confirm tax, HOI, Flood, and MI dates to make sure complaint
Confirm title is vested to borrows shown on 1003 (application)
Confirm loan type show as: FHA/VA, Conventional, Texas Home Equity, or Bond Loan
Ensure wiring instructions are correct and on company letterhead
Loan Closer/Funder
Planet Home Lending
07.2019 - 11.2019
Reviews loan package for required documentation
Ensures loan package meets compliance guidelines and fixing discrepancies
Inputs and confirms data required to generate closing documents
Generates, reviews, and approves the Closing Package & HUD1
Calculates funding amount for each loan package, balances figures with closing agent, releases wire
and funds loan
Completes work within established closing deadlines
Input loan data into Encompass
Loan Closer/Funder
Guaranty Bank & Trust
02.2018 - 06.2019
Initiates Initial Closing Disclosure to start three-day wait period
Prepare and close Conventional and Government loans
Verify lender fees, title fees are balanced and shown on Closing Disclosure
Funding and verifying closing package to ensure documents were fully executed
Knowledge of Mortgage Collateral documents per investor guidelines
Polunsky, Beitel and Green-Mortgage Loan Closer
applicants, attorneys
Education
Bachelor's - Healthcare Administration
University of Phoenix-Online
Skills
Time Management
Customer Service
Organizational Skills
Communication skills
Computer skills
Microsoft Excel
Microsoft Outlook
Calm and Professional Under Pressure
Certification
Food Handler Certification
CPR Certification
Notary Public
May 2022 to May 2024