Memorial Talimalie
Las Vegas,NV
Summary
Excellent customer relations skills*
Extensive experience in customer
resolution/relations*
Background in retail and customer
service industry*
Overview
11
11
years of professional experience
Work History
Inventory Specialist
PICS Inventory
Las Vegas, NV
03.2018 - 02.2019
- Managed inventory levels to ensure accuracy and availability of products.
- Conducted regular cycle counts to identify discrepancies and maintain stock integrity.
- Utilized inventory management software to track product movements and updates.
- Collaborated with team members to streamline receiving and shipping processes.
Customer Relations Assistant
Diamond Novelties
Huntington Beach, CA
01.2014 - 06.2018
- Developed training materials for onboarding new staff, improving integration and team efficiency.
- Streamlined communication processes between departments, ensuring timely information flow.
- Analyzed customer feedback to identify trends, informing product development and service improvements.
- Managed customer inquiries and resolved issues to enhance satisfaction and retention.
Receptionist
Advance Medical Resource
Garden Grove, CA
11.2010 - 03.2014
- Managed front desk operations, ensuring efficient patient flow and optimal service delivery.
- Coordinated appointment scheduling and maintained accurate patient records for seamless operations.
- Assisted medical staff by preparing examination rooms and ensuring necessary supplies were stocked.
- Handled multi-line phone systems, responding to inquiries and directing calls to appropriate departments.
Lead Cashier
99 Cents Only Stores
Garden Grove, CA
03.2008 - 09.2010
- Supervised cash handling processes to ensure accuracy and compliance with company policies.
- Trained new cashiers on operational procedures and customer service standards.
- Managed daily cash register operations, including closing and balancing registers.
- Resolved customer inquiries and complaints to enhance overall shopping experience.
Education
High School Diploma -
Horizon High School
Garden Grove, CA02-1997
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
Timeline
Inventory Specialist
PICS Inventory
03.2018 - 02.2019
Customer Relations Assistant
Diamond Novelties
01.2014 - 06.2018
Receptionist
Advance Medical Resource
11.2010 - 03.2014
Lead Cashier
99 Cents Only Stores
03.2008 - 09.2010
High School Diploma -
Horizon High School