Hi, I’m
Memorie Oldham
Mesa,USA
Summary
Customer-focused server with 8+ years of experience in high-volume dining settings. Expertise in delivering exceptional service and ensuring guest satisfaction while managing multiple tasks. Proficient in menu knowledge and upselling techniques, contributing to enhanced dining experiences. Strong communicator and team player dedicated to fostering positive relationships with patrons.
Overview
11
years of professional experience
1
Certification
Work History
Cold beers and Pizza
Server
07.2022 - 10.2024
Job overview
- Multi-tasked by seating guests as they arrived while continuously assisting already seated clientele.
- Served as cashier for departing customers.
- Extremely fast pace environment.
- Took food orders, prepared items, provided conflict resolution.
- Data entered orders into POS system, provided service tickets.
- Capable of working long hours.
The Mint Dispensary
Lead Budtender
02.2019 - 07.2022
Job overview
- Budtended my whole time while working with The Mint. Halve way through my time there I learned how to cook in the kitchen. Infusing foods from 10mg to 1000mg per dish. I worked the kitchen on the weekdays and was a budtender on the weekends. My daily job duties consisted of the following
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping new cannabis products on the market as well as the latest industry trends through trade shows and research.
- Processing customers payments using the dispensary Point of Sale (POS) system.
- Ensuring that the dispensary is clean and well-organized at all times.
- Educating customers on the safe use of their selected cannabis products.
- Correctly weighing, packaging, and labeling cannabis products as required.
- Checking customers identification documents to verify that they are of legal age.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
SAKETINI
WAITRESS
12.2018 - 09.2019
Job overview
- Multi-tasked by seating guests as they arrived while continuously assisting already seated clientele.
- Served as cashier for departing customers.
- Extremely fast pace environment.
- Took food orders, prepared items, provided conflict resolution.
- Data entered orders into POS system, provided service tickets.
- Capable of working long hours.
LOGANS ROADHOUSE
WAITRESS
11.2013 - 06.2018
Job overview
- Mastered point-of-service (POS) computer system for automated order taking.
- Handled currency and credit transactions quickly and accurately. Followed procedures for safe food preparation, assembly, and presentation.
- Handled currency and credit transactions quickly and accurately.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
Education
High school diploma from Medical Sonography
University Overview
still in school
Bartlett Yancey High School
High School Diploma
12.2012
Skills
- Food server experience
- Cocktail experience
- Conflict management
- Communication skills
- Customer complaint resolution
- Staff training
- Attention to detail
- Upselling
- Multitasking
Certification
- Food Handler Certification April 2023 to April 2026
- ServSafe Alcohol Certification
- ServSafe Food Handler Certification
- First Aid Certification
Timeline
Server
Cold beers and Pizza
07.2022 - 10.2024
Lead Budtender
The Mint Dispensary
02.2019 - 07.2022
WAITRESS
SAKETINI
12.2018 - 09.2019
WAITRESS
LOGANS ROADHOUSE
11.2013 - 06.2018
High school diploma from Medical Sonography
Bartlett Yancey High School
High School Diploma