Kenna Mayhew
Sarasota,FL
Summary
Dynamic server with extensive experience, excelling in guest relations and training new staff. Proven ability to manage high-volume service while delivering exceptional customer experiences. Skilled in food handling and fostering teamwork. passionate about creating memorable dining moments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Another Broken Egg Cafe
Siesta Key, USA
01.2025 - Current
- Provided attentive customer service in fast-paced dining environment, enhancing overall guest experience.
- Delivered food and beverages to customers efficiently during peak service times.
- Trained new staff on café operations and customer service to ensure consistent quality and guest satisfaction.
Server
Peach's Restaurant
Sarasota, USA
02.2023 - 02.2024
- Trained new servers on menu items and service standards, enhancing team performance and guest experience.
- Delivered food and beverages to guests, ensuring timely service and guest satisfaction.
- Addressed customer inquiries and resolved issues to maintain high service quality and guest contentment.
Server/Bartender
Evies Tavern and Grill
Sarasota, USA
08.2020 - 05.2022
- Coordinated service for multiple tables during peak hours, maintaining high guest satisfaction.
- Delivered food and beverages to guests, ensuring timely service in a high-volume restaurant.
- Facilitated training for new servers, enhancing team readiness and service quality.
Server
PRIME Serious Steak
Sarasota, USA
11.2016 - 03.2018
- Trained new employees in food and beverage service techniques.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
Associate in Arts (AA) - Psychology
Valencia College
Sarasota, FL08-2011
High school diploma -
Olympia High School
Orlando, FLSkills
- Serving Experience
- Food server experience
- Food & beverage industry
- Menu knowledge
- Food safety training
- Order management
- Point of sale (POS) data
- Customer engagement
- Guest relations
- Guest interaction
- Customer service
- Sales
- Conflict resolution
- Mixology techniques
- Detail orientation
- Organizational skills
- Management
- Training & development
- Teamwork
- Hospitality industry experience
- Restaurant experience
- Interpersonal skills
- Customer feedback
- Cash management
- Customer feedback
- Cash management
- Food & beverage industry
Certification
- Driver's License
- Food Handler Certification
Languages
English
Timeline
Server
Another Broken Egg Cafe
01.2025 - Current
Server
Peach's Restaurant
02.2023 - 02.2024
Server/Bartender
Evies Tavern and Grill
08.2020 - 05.2022
Server
PRIME Serious Steak
11.2016 - 03.2018
Associate in Arts (AA) - Psychology
Valencia College
High school diploma -
Olympia High School