MEMORY JACKSON

• Manage multi-state payroll data entry and processing for 2,000+ employees to comply with predetermined company guidelines.
• Audit and export time records from Kronos Workforce Central and into Workday, to create an accurate database for payroll processing functions.
• Process payroll garnishments such as child support and debts.
• Process manual checks for employees in accordance with company policies.
• Offer payroll-related subject matter expertise to management and employees.
• Configure Kronos Workforce Cental in accordance with changing company policies and needs.
• Develop and deliver training regarding Kronos Workforce Cental to all applicable employees.
• Current project lead for implementation of Kronos Dimensions.

As a member of the Air National Guard, I attended one drill weekend a month and an annual two-week training every year for my six-year contract.

• Managed the receipt, storage, issuance, inventory, and inspection of Department of Defense assets, operating materials, supplies, and equipment for 200+ members.
• Managed item, monetary, and inventory controls, and warehousing functions for accountable assets.

Payroll Processor for AEP, EGA, and PMC auto plants.

• Work in Kronos Workforce Cental to review, correct, and enter timekeeping records for compliance within established standards.
• Work in ADP and PeopleSoft to maintain payroll records and perform entries including tax status, banking and personal information, etc.

Other duties include:

-New Hire Onboarding and termination processing

-Auditing entries, made by team members, for accuracy

-Run audits via Kronos prior to the period close

• Corrected, input, and maintained time and attendance for all employees at the store.
• Generated reports to track employee time and attendance.
• Setup new employees on badge system.
• Input employee schedules.
• Coordinated resolution of payroll discrepancies.

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Mediated between hosts and guests during conflicts to come to common ground resolutions.
• Handled customer inquiries and suggestions courteously and professionally.

• Assisted customers with check cashing, bill pay, general questions, and associate/store concerns.
• Aided the front-end lead by creating job task schedules and assignments for other front-end associates, ensured routine checks were completed, and all labor laws and regulations were being followed.
• Provided customer support to internal and external customers.