Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mencis Melendez

Davenport,FL

Summary


Hospitality professional with focus on maintaining cleanliness and providing exceptional service. Proven ability to enhance guest satisfaction through meticulous upkeep of public areas. Known for strong team collaboration and adaptability, ensuring seamless operations and high standards. Skilled in time management and problem-solving, valued for reliability and dedication.

Overview

3
3
years of professional experience

Work History

Public Area Attendant

Ette Hotel Orlando
04.2022 - Current
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
  • Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
  • Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
  • Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
  • Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness standards.

Cashier

Walmart
11.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Master of Science - Accounting And Finance

Universidad Centro Occidenatl Lisandro Alvarado
Venezuela
07-1992

Skills

  • Cleaning techniques
  • Janitorial equipment
  • Waste management
  • Customer service
  • Attention to detail
  • Health and safety
  • Flexibility in scheduling
  • Team building
  • Maintenance
  • Strong work ethic
  • Multitasking
  • Professionalism
  • Interpersonal communication
  • Basic mathematics

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Walmart
11.2023 - 02.2024

Public Area Attendant

Ette Hotel Orlando
04.2022 - Current

Master of Science - Accounting And Finance

Universidad Centro Occidenatl Lisandro Alvarado
Mencis Melendez