Mendi Cruson
Cabot,AR
Overview
8
8
years of professional experience
Work History
Patient Access Specialist
Pediatrix-Fort Worth
Fort Worth, TX
11.2023 - 12.2025
- Worked for a high risk maternal fetal medicine clinic with 6 doctors.
- Responsible for check in and check out for approximately 30 patients per day.
- Responsible for answering incoming calls and all scheduling for ultrasound, labs and physician visits.
- Responsible for collecting all deductibles, copays and coinsurance
- Responsible for verifying patient insurance.
- Responsible for working with the following insurance companies BCBS, Aetna, Medicaid, Medicare, Tricare, United Healthcare, Health Choice, AARP.
- Verifying insurance benefits for incoming referrals.
- Used Waystar, Availity and insurance company online portals.
- Responsible for submitting and tracking insurance authorizations
- Responsible for scheduling for multiple locations throughout the Dallas/Fort Worth area within our practice.
- Responsible for patient registration
Infusion Coordinator
Kane Hall Barry Neurology
Bedford, TX
05.2022 - 06.2023
- Responsible for verifying patient insurance.
- Responsible for working with the following insurance companies BCBS, Aetna, Medicaid, Medicare, Tricare, Aetna, United Healthcare, Health Choice, AARP, Community care, Webtpa, First Health and Worker's Comp
- Verifying insurance benefits within 48 hours of receiving referral
- Used Waystar, Availity and insurance company online portals.
- Responsible for submitting and tracking insurance authorizations
- Responsible for scheduling for different locations for 2 locations
- Responsible for patient registrationInsurance Verification
Insurance Verification
Select Medical
Fort Worth, TX
07.2021 - 12.2021
- Working for Baylor Scott & White Therapy Responsible for verifying patient insurance.
- Responsible for answering incoming calls and all scheduling for ultrasound, labs and physician visits.
- Responsible for collecting all deductibles, copays and coinsurance
- Responsible for verifying patient insurance.
- Responsible for working with the following insurance companies BCBS, Aetna, Medicaid, Medicare, Tricare, United Healthcare, Health Choice, AARP.
- Verifying insurance benefits for incoming referrals.
- Used Waystar, Availity and insurance company online portals.
- Responsible for submitting and tracking insurance authorizations
- Responsible for scheduling for multiple locations throughout the Dallas/Fort Worth area within our practice.
- Responsible for patient registration
Patient Benefits Rep
Mercy Hospital
Oklahoma City, OK
01.2018 - 01.2020
- Working for Mercy Therapy Services who provides therapy for physical, occupational and speech therapy.
- Responsible for verifying patient insurance.
- Responsible for working with the following insurance companies BCBS, Aetna
Timeline
Patient Access Specialist
Pediatrix-Fort Worth
11.2023 - 12.2025
Infusion Coordinator
Kane Hall Barry Neurology
05.2022 - 06.2023
Insurance Verification
Select Medical
07.2021 - 12.2021
Patient Benefits Rep
Mercy Hospital
01.2018 - 01.2020