Mendy Cox
Patient Access Manager
Vail,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Patient Access Team Lead
Tucson ER & Hospital
Tucscon, Arizona
10.2019 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Knowledge in Words, Excel, & Outlook.
- Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Supervised and trained new hires.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Child & Youth Program Assitant
US Air Force
Tucson, AZ
05.2019 - 10.2019
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Promoted good behavior with positive reinforcement methods.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Created and implemented diverse educational strategies to boost development.
Child & Youth Program Assitant
US Air Force
Oklahoma City, OK
Aug - 05.2019
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Oversaw work of teaching team to optimize student education.
Education
GED -
Pima Community College
Tucson, AZCDA - Early Childhood Education
Ashworth College
Norcross, GASkills
EMR
Eligibility Determination
Chart pulling
System updates
Insurance billing
Information Collection
Document filing
Payment collection
Timeline
Patient Access Team Lead
Tucson ER & Hospital
10.2019 - Current
Child & Youth Program Assitant
US Air Force
05.2019 - 10.2019
CDA - Early Childhood Education
Ashworth College
GED -
Pima Community College
Child & Youth Program Assitant
US Air Force
Aug - 05.2019