MENELIK MUNRO
Brooklyn,NY
Summary
Highly organized and dependable professional with a proven track record of effectively managing multiple priorities and taking on additional responsibilities to ensure team goals are met. Demonstrated commitment to excellence and a strong work ethic that drives success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Waiter
Belvedere Senior Living Community
03.2025 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Sales Clerk
Jonas Browne And Hubbard (G'da) Ltd
09.2023 - 02.2024
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Ensure prices displayed on products are always correct.
- Developed strong relationships with customers, driving repeat business and loyalty.
Sales Associate
M's Healthy Choice Variety Shop
08.2019 - 02.2024
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Ensure customer satisfaction by addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Associate of Science - Natural Sciences
T.A. Marryshow Community College
Tanteen, St. George's, Grenada10.2023
High School Diploma -
Boca Secondary School
Boca, St. George, Grenada01.2022
Skills
- Building Customer Loyalty
- Order Management
- Team Cooperation
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Computer Proficiency in Microsoft Office
- Strong Communication and Interpersonal Skills
- Attention to detail
Timeline
Waiter
Belvedere Senior Living Community
03.2025 - Current
Sales Clerk
Jonas Browne And Hubbard (G'da) Ltd
09.2023 - 02.2024
Sales Associate
M's Healthy Choice Variety Shop
08.2019 - 02.2024
Associate of Science - Natural Sciences
T.A. Marryshow Community College
High School Diploma -
Boca Secondary School
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