Mengdi Wang
Bellevue
Summary
Dynamic operations manager with over 8 years of experience in airport operations and financial oversight. Skilled in staff training, emergency response, and vendor negotiation, consistently driving improvements in productivity and compliance.
Overview
11
11
years of professional experience
Work History
Duty Manager
Hainan Airlines
SeaTac
01.2023 - Current
- Supervised daily airport operations to ensure compliance with safety regulations. Cooperates with CBP for international arrival regulations, back catering and INAD.
- Managed customer service inquiries, resolving issues efficiently and effectively.
- Trained new staff on operational procedures and company standards.
- Responded to emergency situations during shifts, ensuring safety and compliance.
- Collaborated with upper management to enhance operational efficiency and effectiveness.
- Prepared weekly reports detailing sales figures and staff performance metrics.
- Managed budget for department, ensuring all expenses stayed within allocated funds. Office leasing and other billing related financial tasks.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Maintain good relationship with crews to ensure smooth operation.
Duty Manager
Hainan Airlines
Boston
01.2017 - 01.2023
- Greeted and welcomed VIP guests, company high management, ensuring a satisfied experience.
- Supervised daily airport operations to ensure compliance with safety regulations.
- Reviewed invoices for accuracy and compliance with company policies.
- Coordinated with finance team to resolve billing discrepancies efficiently.
Treasury Manager
Hainan Airlines
Boston
10.2014 - 01.2017
- Supervised cash management activities, ensuring accuracy in transaction processing and enhancing financial reporting.
- Analyzed financial data to support budgeting and forecasting efforts.
- Generated monthly finance reports to provide insights for financial decision-making.
- Monitored compliance with financial regulations and company policies.
- Maintained records of transactions and ensured compliance with regulations.
- Managed billing processes, ensuring timely invoicing for clients to support cash flow.
- Processed staff reimbursements in compliance with company policies.
Education
Master of Arts - Economics
Boston University
Boston, MA01-2009
Bachelor of Science - Finance
Wuhan University
Wuhan, China06-2007
Skills
- Operations management
- Safety compliance
- Emergency response
- Staff training
- Budget management
- Financial reporting
- Billing oversight
- Vendor negotiation
- Customer service
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Duty Manager
Hainan Airlines
01.2023 - Current
Duty Manager
Hainan Airlines
01.2017 - 01.2023
Treasury Manager
Hainan Airlines
10.2014 - 01.2017
Master of Arts - Economics
Boston University
Bachelor of Science - Finance
Wuhan University