Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Menooa Sirikian

Glendale,CA

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Manager

Amazon
Fontana, CA
04.2022 - Current
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary up to 100 associate a shift.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Reduced overtime costs by implementing a more efficient process for completing tasks in a timely manner
  • Developed and implemented a new safety program, resulting in a 45% reduction in workplace accidents and injuries.

Shift Manager

Lemon Zest Cafe
Glendale, CA
01.2021 - Current
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Monitor ordering and stocking for all food and drink supplies to find opportunities for cost reductions that helped to save over $11,000.
  • Earned a 98% customer satisfaction rating.

Delivery Driver

Amazon
Glendale, CA
01.2019 - 01.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Handled merchandise in accordance with product handling standards.
  • Utilized street maps to plan and determine most efficient routes.

Education

Bachelor of Science - Business Administration And Management

California State University of Northridge
Northridge, CA
12-2021

Associate of Science - Economics

Pasadena City College
Pasadena, CA
08-2020

Skills

  • Workflow Optimization
  • Process Improvement
  • Business Planning
  • Business Development
  • Supply Chain Management
  • Microsoft Office Expertise
  • Problem-Solving
  • Team Leadership

Languages

English
Full Professional
Armenian
Native/ Bilingual
Persian
Native/ Bilingual

Certification

University SAP Award

Member of the National Society of Collegiate Scholars

Leadership Excellent

Making the best flow decision

Six Sigma

Accomplishments

Den's Honor 2020,2021

Nail the Plan Award (highest carton produced- January 2023

Cost Award (Got extra budget by August 2023)

Timeline

Operations Manager

Amazon
04.2022 - Current

Shift Manager

Lemon Zest Cafe
01.2021 - Current

Delivery Driver

Amazon
01.2019 - 01.2021

Bachelor of Science - Business Administration And Management

California State University of Northridge

Associate of Science - Economics

Pasadena City College

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Menooa Sirikian