Detailed & driven Sales Agent with a strong track record of exceeding sales goals, resolving objections & concerns while providing exemplary service to residential & business clients.
Overview
27
27
years of professional experience
Work History
Real Estate Agent
Self-employed
11.2023 - Current
Meet new clients, manage all aspects of sales process to finalize property purchases and exceed customer expectations
Primary Caregiver
Not Employed
05.2022 - 11.2023
Took 18 month break from working to be primary caregiver of newborn son
Inbound Business Sales Agent
Charter Spectrum
11.2020 - 05.2022
Received inbound business sales calls, addressed concerns promptly and provided tailored business solutions
Direct Sales Representative
Charter Spectrum
12.2018 - 11.2020
Met customers at home to discuss and demonstrate products and establish residential & mobile Spectrum services
Inbound Sales Representative
Charter Spectrum
07.2017 - 12.2018
Received inbound sales, billing & repair calls and established new sales orders
Billing Customer Service Representative
Charter Spectrum
11.2015 - 07.2017
Performed customer support to internal and external customers in fast-paced environment with billing & technical inquires while converting sales opportunities
Insurance Agent
Esurance
10.2014 - 10.2015
Received inbound insurance inquiries and generated new insurance policies
Telesales Consultant
Verizon Wireless
06.2006 - 08.2014
Received high volume inbound sales and service inquiries and generated new cellphone service accounts
Customer service/sales
Citicorp
03.2003 - 06.2006
Handled inbound customer service calls from credit card and bank customers and resolved issues while promoting and selling additional credit card services and lines of credit
Sales Manager
Aaron's Rental Purchase
02.2002 - 11.2002
Managed acquiring new accounts with rental purchase agreement and inventory management
Manager
Rent-A-Center
03.1997 - 08.2001
Managed store inventory, deliveries and acquisitions of new rental purchase accounts
Education
GED -
Gadsden State Community College, Gadsden, AL
1994
Skills
Point-of-sale orders
CRM Software Experience
Goal-oriented mindset
Customer Relationship Management
Customer Needs Assessment
Multitasking Abilities
Excellent Communication
Adaptability and Flexibility
Self Motivation
Timeline
Real Estate Agent - Self-employed
11.2023 - Current
Primary Caregiver - Not Employed
05.2022 - 11.2023
Inbound Business Sales Agent - Charter Spectrum
11.2020 - 05.2022
Direct Sales Representative - Charter Spectrum
12.2018 - 11.2020
Inbound Sales Representative - Charter Spectrum
07.2017 - 12.2018
Billing Customer Service Representative - Charter Spectrum