David Gialamas
1724 Clinton Street, Aurora,CO
Summary
Results-oriented professional dedicated to delivering exceptional experiences for colleagues and clients. Demonstrates adaptability in fast-paced environments, effectively addressing daily challenges while maintaining operational excellence. Known for a positive attitude and a strong commitment to continuous learning and professional development, enhancing both personal and organizational success.
Overview
18
18
years of professional experience
Work History
Case Manager
Rocky Moutain Human Services
Denver, CO
10.2023 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Supervised a caseload of 110 members, ensuring regular communication with members, stakeholders, and service providers.
- Ensured precise record-keeping and documentation compliance with agency standards.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Counseled clients on available resources within their waiver that could help meet their needs.
Center Operations Manager
Hopebridge LLC
Lakewood And Westminster, CO
10.2021 - 08.2023
- Oversaw a team of 45 behavioral therapists and 5 licensed BCBAs, managing their individual KPIs, MSIs, and yearly performance, and compensation reviews.
- Upheld multiple performance and financial metrics in a clinic averaging $2.5 million yearly. (Labor utilization, weekly revenue, attendance %, etc.)
- Created comprehensive clinical schedules, providing the best care for clients while managing part-time and full-time employees, and a high volume of daily call-offs.
- Researched and developed an understanding of industry standards, including HIPAA compliance, billing codes, Medicaid exceptions, and labor law requirements.
- Fostered a work culture that was positive and professional, planned and provided opportunities for team-building events, and integrated an incentive program to reinforce professional work habits.
- Acted as a liaison, making connections and professional relationships with doctors, hospitals, and colleges to promote the visibility of the clinic to increase referrals for treatment, and to secure future employees.
Assistant Center Operations Manager
Hopebridge LLC
Lakewood, Colorado
06.2021 - 10.2021
- Conducted performance reviews, PIP's, and termination conversations, while maintaining rapport
- Developed interviewing skills to be able to recruit the best talent
- Relayed and enforced policies or compliance codes to staff and provided support for team
ABA Therapist Trainer
Hopebridge LLC
Fort Wayne, IN
12.2019 - 06.2021
- On-boarded and trained new therapists and ensured that competencies were met
- Maintained documentation and certification records for all therapists within the clinic
- Provided remediation for staff who were not meeting expectations, documenting any clinical concerns
Registered Behavioral Technician
Hopebridge LLC
Fort Wayne, IN
06.2018 - 12.2019
- Sustained procedural integrity while providing behavioral therapy for clients on my caseload
- Produced professional relationships with caregivers and stakeholders while meeting clinical requirements
- Demonstrated adaptability while working with novel clients
Preschool Teacher
Bright Horizons, LLC
Fort Wayne, IN
11.2016 - 06.2018
- Fabricated weekly lesson plans for a class of 20
- Supported certification credentials while adhering to the requirements of an A Grade Preschool
- Submitted daily documentation for each child to justify the educational purpose behind lessons
Previous Other Employments
Fort Wayne, United States
01.2007 - 11.2016
- Black Canyon, 2008-2010
- Petsmart, 2010-2013
- Bethesda Lutheran Communities, 2013-2016
Education
Indiana University Purdue University of Fort Wayne
Fort Wayne, IN04.2012
Northrop High School -
Northrop High School
Fort Wayne, IN04.2010
Skills
- Effective Time Allocation
- Proficient in Managing Multiple Tasks
- Proactive Problem Solving
- Collaborative Communication Abilities
- Collaborative Teamwork
- Staff Selection and Retention Strategies
References
- MaryBeth Dietrick, Instakey, mbdietrick@gmail.com, 1-813-431-5178
- Elizabeth Morgan, Optum, elizabethd5521@gmail.com, 1-717-549-1066
Timeline
Case Manager
Rocky Moutain Human Services
10.2023 - Current
Center Operations Manager
Hopebridge LLC
10.2021 - 08.2023
Assistant Center Operations Manager
Hopebridge LLC
06.2021 - 10.2021
ABA Therapist Trainer
Hopebridge LLC
12.2019 - 06.2021
Registered Behavioral Technician
Hopebridge LLC
06.2018 - 12.2019
Preschool Teacher
Bright Horizons, LLC
11.2016 - 06.2018
Previous Other Employments
01.2007 - 11.2016
Indiana University Purdue University of Fort Wayne
Northrop High School -
Northrop High School
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