Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Meranda Grijalva

Horseshoe Bend

Summary

Dynamic professional with over five years of experience in real estate and business ownership, successfully balancing diverse responsibilities while achieving significant sales milestones. Proven ability to communicate effectively and deliver exceptional customer service, demonstrated by successfully selling two properties within the first year as a real estate agent. Possesses strong writing and problem-solving skills, coupled with a commitment to maintaining confidentiality and handling sensitive information responsibly. Seeking a Loan Assistant role to leverage expertise in a stable environment that encourages personal and professional growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Sherwin-Williams Paint Store
06.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.

Owner

Tigers Construction LLC
08.2017 - Current
  • As the Owner of Tigers Construction LLC, overseeing the entire construction operation has been the primary responsibility. This role entails strategic management of multiple projects while ensuring that quality and safety standards are met. Building and maintaining strong relationships with clients has been essential for securing repeat business and enhancing the company's reputation within the industry.
  • Managed a variety of construction projects, ensuring they were completed on schedule and within budget.
  • Established strong rapport with clients, leading to a high rate of repeat business and positive referrals.
  • Implemented effective safety protocols, significantly improving workplace safety and reducing incidents.
  • Executed targeted marketing campaigns to increase the visibility and attractiveness of the company.

Real Estate Agent

Homes Of Idaho
12.2021 - 04.2023
  • Serving as a Real Estate Agent at Homes Of Idaho involved facilitating the buying, selling, and leasing of properties for clients. Understanding the nuances of the market and being able to communicate effectively has been key in guiding clients through their real estate journeys. Establishing trust and maintaining open lines of communication have been vital for ensuring client satisfaction and fostering long-lasting relationships.
  • Successfully assisted clients in navigating complex transactions, ensuring they felt informed and supported.
  • Achieved a notable milestone by selling two properties during the first year in the role.
  • Developed strategic marketing initiatives to enhance property visibility and attract potential buyers.
  • Collaborated with various stakeholders, including lenders and inspectors, to ensure smooth transaction processes.

Education

Medical Assistant -

Apollo College
02.2010

Diploma - undefined

Horseshoe Bend High
05.2009

Skills

  • Customer Service
  • Effective Communication
  • Project Management
  • Strategic Marketing
  • Problem Solving
  • Strong interpersonal skills
  • Bilingual
  • Active listening
  • Critical thinking
  • Customer service
  • Customer relations
  • Problem resolution
  • Cash Handling
  • Checks
  • Data entry

Certification

  • General Contractor - License - 2017-current

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Sherwin-Williams Paint Store
06.2025 - Current

Real Estate Agent

Homes Of Idaho
12.2021 - 04.2023

Owner

Tigers Construction LLC
08.2017 - Current

Diploma - undefined

Horseshoe Bend High

Medical Assistant -

Apollo College

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Meranda Grijalva