Merari Zamarripa Bautista
Gainesville
Summary
Hello! I am Merari Zamarripa, and I am 21 years old. I have been working at Walmart since I was 16 years old. I am currently still employed with them as an Online Grocery Personal Shopper. I was raised in Gainesville, GA, and graduated from Gainesville High School in 2022. I recently graduated from Lanier Technical College with my Technical Specialist certificate, and I am currently still studying for my certificate in the Medical Administrative Assistant pathway.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Gainesville, United States
07.2023 - Current
- Customer Order Fulfillment: Accurately and efficiently picked and packed customer orders, ensuring all items met quality and freshness standards
- Inventory Management: Maintained an organized workspace and kept track of inventory to ensure product availability and minimize shortages
- Customer Interaction: Provided exceptional customer service, communicating with customers to clarify orders, make substitutions, and ensure satisfaction
- Product Knowledge: Utilized extensive knowledge of store layout and product locations to quickly locate items and complete orders
- Technology Utilization: Operated handheld devices and mobile apps to receive and process customer orders, update inventory, and track order status
- Quality Control: Conducted thorough inspections of products to ensure they met Walmart's quality standards before being packed for delivery
- Time Management: Prioritized and managed multiple orders simultaneously to meet scheduled delivery and pickup times
- Collaboration: Worked closely with other team members and departments to ensure smooth operations and customer satisfaction
Front End Academy Trainer
Walmart
Gainesville, United States
05.2022 - 06.2023
- Training & Development: Delivered comprehensive training sessions to new and existing front-end associates, focusing on customer service, register operations, and company policies
- Performance Evaluation: Conducted regular assessments and evaluations of trainee performance, providing constructive feedback and identifying areas for improvement
- Operational Efficiency: Instructed associates on efficient register operations, cash handling, and transaction accuracy to minimize errors and increase productivity
- Customer Service Excellence: Promoted best practices in customer service, ensuring trainees understood and adhered to Walmart's standards for customer interactions
- Team Collaboration: Collaborated with store management and other departments to align training objectives with overall store goals and initiatives
Cashier
Walmart
Gainesville, United States
04.2020 - 05.2022
- Cash Register, Customer Service
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges
- Prevented store losses using awareness, attention to detail, and integrity
- Cross-trained and provided backup for other customer service representatives when needed
Education
Medical Administrative Assistant -
Lanier Technical College
03.2025
Technical Specialist Certificate -
Lanier Technical College
05.2024
Diploma -
Gainesville High School
05.2022
Skills
- Leadership
- Problem Solving
- Multitasking
- Punctual
- Customer Service
- Planning and organization
- Attention to detail
Personal Information
- Age: 20
- Nationality: Mexican American
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Shopper
Walmart
07.2023 - Current
Front End Academy Trainer
Walmart
05.2022 - 06.2023
Cashier
Walmart
04.2020 - 05.2022
Technical Specialist Certificate -
Lanier Technical College
Medical Administrative Assistant -
Lanier Technical College
Diploma -
Gainesville High School