Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mercedes Aleman Urbino

Miami Beach

Summary

Proven achiever with a strong background in medical records management at Healing Touch CC, where I excelled in patient document handling and debt collection. Demonstrates exceptional organizational skills and a friendly, positive attitude, ensuring efficient clinic operations. Known for enhancing teamwork and collaboration, I significantly improve patient service standards.

Overview

Work History

Healing Touch CC

Medical Records Department
03.2024 - Current

In this position I am responsible for handling patient documents, clinic relations, medical records and patient information. I also collect patient debts.

  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Bachelor of Psychological Sciences

University of Havana
Cuba
07.2008

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Languages

English
Professional Working

Timeline

Healing Touch CC

Medical Records Department
03.2024 - Current

Bachelor of Science - Bachelor of Psychological Sciences

University of Havana
Mercedes Aleman Urbino