Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Arntz

Klamath Falls

Summary

Dynamic and detail-oriented waitress at Denney's, recognized for exceptional multitasking and conflict resolution skills. Successfully maintained high service standards under pressure, enhancing guest satisfaction. A collaborative team player, adept at decision-making and performance improvement, consistently fostering a positive dining environment.

Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in Teaching role.

Overview

2
2
years of professional experience

Work History

Waitress

Denney's
07.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Associate of Science - Education

Klamath Community College
Klamath Falls, OR
06-2024

Skills

  • Team collaboration
  • Attention to detail
  • Decision-making
  • Memory retention
  • Complex Problem-solving
  • Active listening
  • Time management
  • Performance improvement
  • Conflict resolution

Timeline

Waitress

Denney's
07.2023 - Current

Associate of Science - Education

Klamath Community College