Mercedes Barton

Executed diverse roles as front desk receptionist, reservation specialist, spa coordinator, gift shop attendant, concierge, and driver, enhancing guest experience across services.

• Coordinated daily guest check-ins and check-outs, ensuring smooth and timely transitions for all arrivals and departures.
• Provided information about hotel amenities and local attractions to guests.
• Responded to incoming calls for hotel room bookings and reservations, delivering accurate information on amenities, rates, and availability to facilitate guest decisions.
• Processed payments from clients using POS systems accurately while adhering to cash handling policies and procedures.
• Ensured compliance with traffic laws and safety regulations for safe transportation.
• Communicated effectively with dispatch and customers to provide status updates.

• Trained employees on duties, policies, and procedures to enhance operational knowledge.
• Created schedules and monitored payroll to remain within budget.
• Ensured compliance with local health department regulations to uphold food safety standards.

• Educated donors about Habitat for Humanity's mission and impact.
• Sorted and categorized donated items based on quality and type.
• Operated cash register and processed sales transactions accurately.
• Loaded and unloaded freight from trucks using a pallet jack, and hand trucks.

• Captured guest orders with accuracy and speed, enhancing overall dining experience.
• Collaborated with kitchen staff to ensure timely meal preparation.
• Ensured proper food presentation and adherence to health standards.
• Executed opening and closing duties, including setting up dining area and restocking supplies, to ensure smooth operations.
• Facilitated training for new employees, fostering a knowledgeable and cohesive team.