Mercedes Benitez
Urbandale,IA
Summary
Committed to continuous learning and fostering strong relationships within fast-paced environments. Strong communication skills.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Berry
Altoona, IA
10.2025 - Current
- Facilitated training sessions for new associates on safety protocols and operational procedures.
- Addressed and rectified shipping discrepancies to uphold delivery schedules.
- Optimized packaging workflow to enhance efficiency in outgoing shipments.
- Monitored and enforced safety regulations during material handling processes.
Drive-Thru Team Member
Kate Godson
Urbandale, IA
06.2024 - 10.2025
- Delivered outstanding customer service in a fast-paced drive-thru environment.
- Executed point-of-sale system operations to ensure accurate transaction processing.
- Ensured cleanliness and organization of work area to uphold safety standards.
- Facilitated team collaboration during peak hours to optimize workflow efficiency.
Fulfillment Associate
Mike Clark
Bondurant, IA
10.2023 - 12.2023
- Operated warehouse equipment to efficiently fulfill customer orders
- Packaged and labeled products accurately for shipment
- Maintained inventory accuracy through regular cycle counts
- Collaborated with team members to optimize fulfillment processes
Education
High School Diploma -
North High School
Des Moines, IA05.2019
Skills
Teamwork and collaboration
Willing to learn
Attention to detail
Product packaging
Customer service
Friendly and courteous
Order picking skills
Excellent communication
Relationship building
Warehouse operations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Berry
10.2025 - Current
Drive-Thru Team Member
Kate Godson
06.2024 - 10.2025
Fulfillment Associate
Mike Clark
10.2023 - 12.2023
High School Diploma -
North High School