Mercedes Bishop
Lawrenceburg,TN
Summary
Experienced and results-driven Credit Manager with a proven track record in executing successful collection strategies and credit standards. I am seeking a challenging role where I can contribute my skills in communication, customer service, and office management to achieve business objectives.
Overview
6
6
years of professional experience
Work History
Credit Manager
Farmers Home Furniture
01.2024 - Current
- Manages and oversees the activities and operations of the accounts receivable and collection areas.
- Reviewed and evaluated credit applications, recommending approval or rejection and establishing credit limits for customer accounts.
- Contacted customers by phone, mail, or in-person to identify reasons for overdue payments and facilitate collections.
- Prepared legal documentation for severely delinquent customers and submitted to attorney with store manager's approval.
- Performs the duties of the Store Manager in the managers absence.
- Assisted customers on the sales floor and organized merchandise in the warehouse.
Office Clerk
United States Postal Service
01.2022 - 01.2024
- Assisted customers with postage, shipping, and receiving to ensure timely delivery of their items.
- Sorted mail and packages per route for carriers.
- Maintained office organization by following established standards to enhance workflow efficiency.
- Opened and closed office each day to ensure operational readiness.
Asset Protection
Wal-Mart
01.2020 - 01.2022
- Investigated potential theft by reviewing camera footage.
- Processed legal paperwork for theft cases to support investigations.
- Assisted store management in reviewing safety standards to maintain compliance.
Education
Highschool Diploma -
LAWRENCE COUNTY HIGH
01-2012
Skills
- Office Management
- Leadership
- Effective Communication
- Time Management
- Critical Thinking
- Teamwork
- Public Relations
Timeline
Credit Manager
Farmers Home Furniture
01.2024 - Current
Office Clerk
United States Postal Service
01.2022 - 01.2024
Asset Protection
Wal-Mart
01.2020 - 01.2022
Highschool Diploma -
LAWRENCE COUNTY HIGH