Mercedes Cain
Marietta,GA
Summary
Highly-motivated healthcare professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical/Chiropractic Assistant
Cobb Spine & Rehab
04.2021 - Current
- Coordinated prior authorizations and collected documentation for medical treatments, ensuring timely patient care.
- Coordinated with health insurance providers to verify patient coverage and secure necessary pre-authorizations for treatments.
- Managed patient check-ins and appointments using Chirotouch software, optimizing scheduling efficiency.
- Liaised with insurance companies, attorneys, and patients through various communication channels, facilitating smooth information flow.
- Maintained patient records in compliance with HIPAA regulations.
- Processed billing using 1500 forms for patient treatment documentation.
- Ensured patient comfort and safety during therapy sessions, assisting the chiropractor effectively.
Transportation Assistant
North Fulton Transportation
Alpharetta, GA
09.2019 - 07.2020
- Assisted students during emergency and regular transport, ensuring safe loading and unloading from buses.
- Reported observations and incidents to upper management to maintain safety and compliance.
- Secured students and equipment with restraints and seat belts to ensure their safety and well-being.
PRN Patient Safety Sitter
North Fulton Hospital
01.2019 - 09.2019
- Documented and communicated behavioral changes to nursing staff, ensuring proper care and adherence to HIPAA guidelines.
- Assisted patients with personal care tasks, including toileting, bathing, and vital checks.
- Monitored patients exhibiting confusion, combative behavior, or those at high risk for falls or self-harm.
Care Partner/Unit Secretary
Kennestone Hospital
04.2017 - 09.2019
- Provided compassionate assistance with daily tasks, including personal care and mobility, to enhance patient comfort and well-being.
- Monitored and recorded patient vital signs, ensuring accurate and timely documentation.
- Collected and processed fluid samples for medical testing, maintaining strict adherence to protocols.
Environmental Technician
Kennestone Hospital
Marietta, GA
04.2015 - 04.2017
- Maintained cleanliness and safety standards to prevent infection spread in hospital settings.
- Safely transported waste, including biohazardous materials, to designated disposal areas.
- Notified management of room readiness for patient use, ensuring optimal environmental conditions.
Childcare Provider
Kids Kids Kids
Marietta, GA
12.2010 - 04.2015
- Planned and facilitated educational and recreational activities to support children's developmental needs.
- Provided comprehensive care for children, including diaper changing, personal hygiene assistance, and maintaining cleanliness.
- Selected age-appropriate materials to enhance early childhood learning programs and ensured compliance with state safety regulations.
Education
Associate Degree - Medical Assisting
Fortis Institute
Marietta, GA07.2021
Skills
- Patient care
- Medical terminology
- Charting
- Data entry
- Multitasking and organization
- Insurance verification
- HIPAA compliance
- Patient registration
Certification
- BLS/CPR, Current
- Phlebotomy Certification, Tender Care Service, Marietta, GA, Current
- Child Development Associate (CDA), Current
Timeline
Medical/Chiropractic Assistant
Cobb Spine & Rehab
04.2021 - Current
Transportation Assistant
North Fulton Transportation
09.2019 - 07.2020
PRN Patient Safety Sitter
North Fulton Hospital
01.2019 - 09.2019
Care Partner/Unit Secretary
Kennestone Hospital
04.2017 - 09.2019
Environmental Technician
Kennestone Hospital
04.2015 - 04.2017
Childcare Provider
Kids Kids Kids
12.2010 - 04.2015
Associate Degree - Medical Assisting
Fortis Institute
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