Mercedes Clark
Rochester,NY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking [Job Title] bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Rochester Regional Health System
Rochester , NY
12.2017 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
Housekeeper
kirk Haven nursing home
Rochester, NY
12.2016 - 08.2017
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Organized closets with hangers for guests' clothing items.
School Bus Monitor
First Student
Rochester , NY
12.2011 - 08.2016
- Assisted in loading and unloading of passengers including helping young children with their safety belts.
- Provided assistance to disabled students when getting on and off the bus.
- Reported any incidents or accidents involving students to the school administration immediately.
- Communicated with parents regarding any concerns about their child's behavior on the bus.
- Spoke directly with each student to understand pressing needs, concerns or fears.
- Cleaned buses by removing trash from interior and cleaning windows and floors.
- Handled passenger emergencies or disruptions.
Transporter
Jewish Home of Rochester
Rochester, NY
12.2010 - 11.2011
- Greeted patient and explained transport plan and destination.
- Used wheelchairs, seat chairs and gurneys to move patients.
- Checked wheelchair and stretcher functionality prior to patient pick up.
Education
High School Diploma -
James Monroe High School
Rochester, NY08-2018
Skills
- Information Protection
- Restocking supplies
- Mobility Assistance
- ADL support
Timeline
Patient Care Technician
Rochester Regional Health System
12.2017 - Current
Housekeeper
kirk Haven nursing home
12.2016 - 08.2017
School Bus Monitor
First Student
12.2011 - 08.2016
Transporter
Jewish Home of Rochester
12.2010 - 11.2011
High School Diploma -
James Monroe High School