Mercedes Garcia
Las Vegas,NV
Summary
Accomplished professional offering great communication and customer service skills. I am skilled in working under pressure and adapting to new situations and challenges.
Overview
20
20
years of professional experience
Work History
Registration Associate
R1 RCM/Pediatrix Medical Group
Las Vegas, NV
11.2021 - Current
- Complete all assigned reports in a timely manner
- Verify insurance for benefits coverage and input pre-authorization documents.
- Verify accuracy of submitted paperwork and documented data into the system.
- Assist in the registration including collecting patient information and insurance details.
Registration Rep, and Insurance Verifier
Saint Anthony Hospital
Chicago, IL
09.2013 - 06.2019
- Assist patients with financial applications, collect payments, and strategize payment arrangement
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Contacted patients to set up payment arrangements for deductible and out-of-pocket liability.
Admitting Representative
Mountain View Hospital
Las Vegas, NV
12.2012 - 05.2013
- Enter patient demographic information in the hospital database
- Collect copay for Emergency, Inpatient, and Outpatient services.
- Coordinated pre-admission testing with physicians, nurses, or other staff members.
- Processed admissions paperwork accurately and efficiently.
Unit Secretary
Northwestern Memorial Hospital
Chicago, IL
11.2004 - 10.2011
- Managed front office customer service, billing and administration tasks
- Managed unit call reception and routed calls to correct department.
- Routed laboratory or diagnostic results to appropriate staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Some College
Certified Nursing Assistant and Basic EKG -
Malcolm X College
Skills
- Power Chart One source, Ecare, EPIC, Cerner
Timeline
Registration Associate
R1 RCM/Pediatrix Medical Group
11.2021 - Current
Registration Rep, and Insurance Verifier
Saint Anthony Hospital
09.2013 - 06.2019
Admitting Representative
Mountain View Hospital
12.2012 - 05.2013
Unit Secretary
Northwestern Memorial Hospital
11.2004 - 10.2011
Some College
Certified Nursing Assistant and Basic EKG -
Malcolm X College
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