Mercedes Garduno
Sheboygan,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Aurora Children's Health
10.2021 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic environments.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
Certified Medical Assistant
American Family Children's Hospital
09.2020 - 08.2021
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Nursing Assistant
St. Nicholas Hospital
05.2019 - 12.2019
- Cared for patients and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Associate of Science - Nursing
Lakeshore Technical College
Cleveland, WI05.2025
Diploma - Medical Assisting
Rasmussen College
Green Bay, WI12.2019
Skills
- Fluent in English and Spanish
- Medical Terminology in English and Spanish
- Compassionate
- Flexibility and Adaptability
- Adaptable
- Direct Patient Care
- HIPAA Compliance
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Aurora Children's Health
10.2021 - Current
Certified Medical Assistant
American Family Children's Hospital
09.2020 - 08.2021
Certified Nursing Assistant
St. Nicholas Hospital
05.2019 - 12.2019
Associate of Science - Nursing
Lakeshore Technical College
Diploma - Medical Assisting
Rasmussen College
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