Mercedes Gonzalez

• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.

• Stocked, tagged and displayed merchandise as required.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Improved efficiency, organized checkout area for optimal workflow.
• Learned duties for various positions and provided backup at key times.

• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front displays.
• Cleaned & Organize Any equipment to keep area always safe & intact.

• Was in charged of Filing all paper Documents into the companies database which included all types of transactions.

• Organized files to run a smoother process of all transfers & transactions.