Mercedes Gonzalez Martinez
Colorado Springs,CO
Summary
Healthcare professional with experience in patient assistance and care. Proven ability to support medical staff and contribute to positive patient experience. Reliable team player with focus on adaptability and achieving optimal outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Sonic Drive-In
01.2021 - Current
- Maintain and utilize restaurant systems to provide consistent day-to-day operations and customer satisfaction
- Handle money
- Cross-trained existing employees to maximize team agility and performance
- Lead my employees to have a successful shift and keep everyone happy
- Maintained professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Caregiver
Montage Creek a Generations Community
12.2023 - 08.2024
- Assisted with dressing guidance, grooming, and meal preparation
- Feedings
- Personal cares
- Transferring
- Vital signs
- Change bed linens
- Answer call lights
- Performed light housekeeping duties to maintain cleanliness
Intern
Montrose Memorial Hospital
01.2024 - 05.2024
- Observed patients recover after surgeries
- Practiced IVs
- Observed pain medication administration
- Observed infusions
- Assisted with dressing
- Disinfected rooms
- Helped transfer
- Help stock
Intern
Pediatric Associates
08.2023 - 12.2023
- Shadow the nurses
- Take vital signs (respiratory, pluses, temperature, blood pressure)
- Run hemoglobin and lead tests
- Run urinary tests
- Run any strep, flu, or COVID tests
- Test eye vision
- Translate
- Scanned vaccines into system
- Drew vaccines
- Cleaned patient rooms as well as prep them for incoming patients
Community Service Volunteer
Mrs. Clause For A Cause
01.2021 - 12.2023
- Company Overview: A nonprofit organization that supports the youth in special need individuals during the holiday season
- Helped prep a day prior to the event
- Dresses up as a Disney character and greeted the children and gave them gifts, made cookies with them, face paint, and took pictures with them and sometimes even parents
- A nonprofit organization that supports the youth in special need individuals during the holiday season
Education
High School Diploma -
Montrose High School
Montrose, CO05-2024
CNA - Nursing
Colorado Mesa University
Montrose, CO05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Problem-solving
- Elderly care
- Respectful and compassionate
- Patient care
- Strong ethics
- Daily living assistance
- Community engagement
- Bilingual
- Dependable and responsible
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Montrose Memorial Hospital
01.2024 - 05.2024
Caregiver
Montage Creek a Generations Community
12.2023 - 08.2024
Intern
Pediatric Associates
08.2023 - 12.2023
Manager
Sonic Drive-In
01.2021 - Current
Community Service Volunteer
Mrs. Clause For A Cause
01.2021 - 12.2023
High School Diploma -
Montrose High School
CNA - Nursing
Colorado Mesa University
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