Summary
Overview
Work History
Education
Skills
Timeline
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MERCEDES JOHNSON

Studio City

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Merchandise Associate

HOMEGOODS
09.2020 - 02.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Greeted, serviced and thanked all customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions regarding store merchandise, department information and pricing.

Beauty Advisor

Sallys Beauty Suppy
02.2022 - 07.2022
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Recommended specific hair and beauty products to meet individual customer needs.

Sales Associate

Dr Martens
07.2022 - 01.2024
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.

Retail Sales Associate

Dresscue
05.2023 - 02.2024
  • Organized, prioritized and managed multiple projects according to dedicated release schedule.
  • Promoted and marketed works through social media platforms.
  • Operated POS terminals and cash drawer balancing.
  • Organized store merchandise racks by size, style, and color.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Answered phone calls and answered questions from potential customers.
  • Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.

Buyer

2nd STREET Second Hand Clothing Store
02.2024 - Current
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
  • Evaluated product quality and vendor performance to maintain quality standards.

Education

Associate of Arts - Music

Los Angeles Pierce College

High School Diploma -

Cesar E. Chavez Learning Academies
San Fernando, California
06.2016

Skills

  • Excellent Written and Verbal Communication
  • Merchandising and Display
  • Strong Communication and Interpersonal Skills
  • Retail Merchandising
  • Customer Service
  • Social Media Expert
  • Telephone skills
  • Appointment scheduling

Timeline

Buyer

2nd STREET Second Hand Clothing Store
02.2024 - Current

Retail Sales Associate

Dresscue
05.2023 - 02.2024

Sales Associate

Dr Martens
07.2022 - 01.2024

Beauty Advisor

Sallys Beauty Suppy
02.2022 - 07.2022

Merchandise Associate

HOMEGOODS
09.2020 - 02.2022

Associate of Arts - Music

Los Angeles Pierce College

High School Diploma -

Cesar E. Chavez Learning Academies

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MERCEDES JOHNSON