Mercedes Kasler
Chouteau,OK
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
9
9
years of professional experience
Work History
Store Associate
Walmart
02.2021 - Current
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Private Caregiver
Self-employeed
04.2016 - 11.2020
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities for improved quality of life.
- Developed personalized care plans to address individual needs and goals.
- Collaborated with healthcare professionals to ensure optimal patient outcomes.
CNA
Va Center
05.2015 - 04.2016
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Crew Member
Mcdonalds
08.2014 - 05.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
Bachelor of Arts - Early Elementary/ Special Education
Western Governors University
Salt Lake City, UT05.2026
High School Diploma -
Chouteau-Mazie High School
Chouteau, OK05.2015
Skills
- Payment Processing
- Customer Service
- Product Display
- Shipment Processing
- Team Collaboration
- Customer Assistance
- Team Leadership
- Organization
- Cash Handling Accuracy
- Customer service excellence
- Product Knowledge
- Complaint Resolution
Timeline
Store Associate
Walmart
02.2021 - Current
Private Caregiver
Self-employeed
04.2016 - 11.2020
CNA
Va Center
05.2015 - 04.2016
Crew Member
Mcdonalds
08.2014 - 05.2015
Bachelor of Arts - Early Elementary/ Special Education
Western Governors University
High School Diploma -
Chouteau-Mazie High School
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