MERCEDES KERCADO
Lake Elsinore,CA
Summary
A results-driven professional focused on making a measurable impact in any role. My strengths in communication, organization, and relationship building enable me to provide a high level of support and contribute to key business objectives. I am a strategic thinker who thrives on finding innovative solutions and improving operational flow to drive positive outcomes.
Overview
8
8
years of professional experience
Work History
Healthcare Recruiter III
Maxim Healthcare
Las Vegas, NV
01.2024 - 06.2025
- Execute full-cycle recruitment strategies to attract, assess, and secure top-tier healthcare professionals through advanced sourcing, candidate screening, and selection processes.
- Utilize diverse sourcing strategies to identify and engage a broad pool of qualified candidates.
- Oversee and support caregivers and field staff to ensure optimal performance and client satisfaction.
- Cultivate and maintain strong relationships with clients and patients to enhance engagement, trust, and service satisfaction.
- Attend career fairs and other events to promote the organization's brand as an employer of choice.
- Review resumes, conduct reference checks, and verify credentials for potential hires.
Wedding Planner Assistant
Ivory & Lace
San Diego, CA
07.2021 - 03.2024
- Collaborate closely with team members to meet project requirements, develop effective solutions, and achieve deadlines efficiently.
- Collaborate effectively with a diverse team to achieve goals and proactively address issues related to products and services.
- Coordinate seamless communication with clients, vendors, and stakeholders to ensure alignment and efficiency throughout the planning process.
- Prepared budgets and tracked expenses related to weddings.
- Resolved any problems or concerns that arose during the planning process or onsite at an event.
- Compiled documents such as contracts, invoices, and vendor agreements.
Cocktail Server
Hard Rock Hotel San Diego
San Diego, CA
12.2017 - 03.2024
- Utilize communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Maintained accurate cash handling practices while efficiently serving customers.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
Education
Bachelor of Science - Kinesiology Exercise Science Generalist
San Diego State University
San Diego, CA12.2020
Associate of Arts - Kinesiology
San Diego Miramar College
San Diego, CA05.2017
Skills
- Excellent interpersonal and persuasive skills to recruit healthcare professionals
- Cold calling
- Full-cycle recruitment
- Medical terminology
- Performance tracking
- Interviewing techniques
- Client coordination
- Verbal and written communication
- Patient scheduling
- Strong attention to detail
- Proficient in computer operations and applications including Outlook, Excel, Word, and Teams
- Capable of working independently while also demonstrating a strong dedication to collaboration and teamwork
- Multitasking and organization
- Documentation proficiency
- Emotional awareness
- Candidate sourcing: LinkedIn, Indeed, Facebook, direct sourcing, referrals
Volunteer Services
- Bell Community Empowerment Foundation (2025)
- CASA Program (2025)
- Just In Time Foster Youth (2023)
- Strength Training Coach for MBSC (2023)
- International Volunteer HQ- Bali (2019)
- Angels of Olive Crest (2016- 2017)
Accomplishments
- Published Author -Best Seller (2025)
- Certified Functional Trainer (2023)
- Collegiate Athlete (2012-2015)
Timeline
Healthcare Recruiter III
Maxim Healthcare
01.2024 - 06.2025
Wedding Planner Assistant
Ivory & Lace
07.2021 - 03.2024
Cocktail Server
Hard Rock Hotel San Diego
12.2017 - 03.2024
Bachelor of Science - Kinesiology Exercise Science Generalist
San Diego State University
Associate of Arts - Kinesiology
San Diego Miramar College