Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercedes Mahler

Lagrange,IN

Summary

Seasoned Operations Manager with a proven track record at Mahlers Disposal and Trailer Rental, enhancing operational efficiency and productivity. Excelled in leadership and Microsoft Excel, demonstrating a 40% increase in process optimization. Skilled in fostering team collaboration and leveraging technology for streamlined operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

Mahlers Disposal and Trailer Rental
Howe, IN
08.2020 - Current
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency
  • Working with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
  • Getting Information- Observing, receiving, and otherwise obtaining information from all relevant sources
  • Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person
  • Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems
  • Establishing and Maintaining Interpersonal Relationships- Developing constructive and cooperative working relationships with others, and maintaining them over time

RESEA Coordinator

Eckerd Connects
Auburn, IN
11.2023 - 08.2024
  • Coach Unemployment customers to gain employment
  • Conducted individual and group job coaching sessions to assist clients in developing their professional skills.
  • Provided guidance on creating resumes, cover letters, and other job search materials.
  • Assisted clients with understanding the job market, available resources, and potential career paths.
  • Developed and implemented creative strategies for overcoming barriers to employment.
  • Facilitated workshops on topics such as interviewing techniques, networking, and personal branding.
  • Coached clients in preparing for interviews, making follow-up contacts, and negotiating salary offers.
  • Guided clients through the application process by providing feedback on applications and helping them complete forms accurately.

Substitute Teacher

Prairie Heights School Corp.
Lagrange, IN
02.2020 - 09.2023
  • Teacher, Locum Tenens
  • Short term, highly skilled teaching in an ever changing and often volatile environment
  • Responded to any and all situations professionally and responsibly, fulfilling the requirements of the assignment within the restrictions of each job, using and creating resources as each assignment needed them
  • Collaborated with colleagues across job sites to improve outcomes both short- and long-term, as called for in each assignment
  • Supported the overall function of the schools served by learning and following each set of procedures and processes with professional skill in execution

Office Manager

Trinity Furniture Logistics, Inc
Lagrange, IN
06.2019 - 10.2022
  • All office duties
  • Scheduling, dispatching, record keeping, QuickBooks, excel
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems

Human Resource Manager

Army
Indiana
04.2014 - 01.2019

Education

Some College - Business

Harrison College
Indianapolis, IN
09.2013

Skills

  • Office Management
  • Accounts Payable
  • QuickBooks
  • Accounts Receivable
  • Bookkeeping
  • Microsoft Outlook
  • Management
  • Account management
  • Leadership
  • Customer service
  • Microsoft Office
  • Organizational skills
  • Time management
  • Payroll
  • Typing
  • Microsoft Word
  • Microsoft Excel
  • Customer support
  • Windows
  • Microsoft Powerpoint
  • Writing skills
  • SharePoint

Certification

  • Certified Notary Public
  • Substitute Teaching Certification
  • Secret Clearance

Timeline

RESEA Coordinator

Eckerd Connects
11.2023 - 08.2024

Operations Manager

Mahlers Disposal and Trailer Rental
08.2020 - Current

Substitute Teacher

Prairie Heights School Corp.
02.2020 - 09.2023

Office Manager

Trinity Furniture Logistics, Inc
06.2019 - 10.2022

Human Resource Manager

Army
04.2014 - 01.2019

Some College - Business

Harrison College

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Mercedes Mahler