Tori Fair
Gilmer
Summary
Dynamic Operations Manager with extensive experience at CSS Healthcare, excelling in revenue cycle management and medical billing. Proven ability to enhance patient care through effective EMR systems and strong organizational skills. Recognized for optimizing operational efficiency and ensuring compliance with OSHA standards, while delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
Operations Manager
CSS Healthcare
Longview
10.2019 - 03.2026
- Drug screens
- Blood draws
- Physicals
- Dot
- Vitals
- Injections
- EMR systems
- Answering phones
- Sending referrals
- Billing
- Accounts payable
- Accounts receivable
- Operations manager role
- Workers comp and insurance billing
- Receiving/calling on insurance payments
- X-rays
- Sales
- Quick books
- OSHA
- Marketing
- Performed venipuncture
- Measured accurate vital signs
- Performed numerous administrative duties
- Assisted in minor procedures
- Contacted patients for appointment reminders
- Recorded patient history
- Updated care plans
- Assisted with charting
- Xray
- Cleaned patient rooms
X-Ray Technologist
Quick Visit Medical Urgent Care
Henderson
08.2021 - 03.2022
- X-ray tech and medical assistant
- Perform X-rays
- Triage and chart on patients
- Variety of testing
- Vaccines And shots
- Ekg
- Phlebotomy
Medical Assistant
Louisiana arthritis and Rheumatology
Shreveport
04.2021 - 08.2021
- Vital signs
- EMR system (advance MD)
- Injections
- Charting
- Checking out patients
- Scanning
- Orders for patients (X-rays, labs, etc.)
Phlebotomist
United States medical laboratory
Scurry
08.2018 - 11.2018
Phlebotomist
Exam Services
Henderson
05.2015 - 08.2018
Phlebotomist
Iggbo
Marshall
05.2016 - 05.2018
- Worked in an OBGYN office. Venipuncture was performed for Natera
- Collected blood samples using proper techniques and safety protocols.
- Prepared specimens for lab analysis and ensured proper labeling.
- Maintained cleanliness and organization of the phlebotomy area.
Office Assistant
Kilgore Health and Rehabilitation
01.2015 - 05.2015
Office Assistant
Backroad bar and grill
08.2014 - 01.2015
Daycare Teacher
FIRST BAPTIST CHURCH CHILD DEVELOPMENT CENTER
12.2013 - 08.2014
Education
NCT X-ray tech (Associate) -
X-ray Academy of Texas
Arlington, TX03-2020
Skills
- Anatomy Knowledge
- EMR
- Revenue cycle management
- Medical billing
- Account reconciliation
- Workers' compensation law
- Sales
- Office record organization
- Sales tax
- Bookkeeping
- Medical claim corrections
- Physiology Knowledge
- Clerical experience
- Phone communication
- Medical Imaging
- Medical office experience
- Research
- Office management
- Customer service
- Practice management software
- Human resources
- EMR systems
- Invoice payment processing
- Contracts
- Medical coding
- ICD-10
- Patient Care
- Vital Signs
- Patient billing
- Accounts aging analysis
- Phlebotomy
- Medical terminology
- Healthcare consulting
- HIPAA
- EHR systems
- Appointment scheduling
- ACH
- Medicare
- Organizational skills
- CPT Coding
- Medical imaging
- QuickBooks
- Insurance Verification
- Accounts payable and receivable management
- Front desk
- Aged receivables report
- Medical Scheduling
- Venipuncture
- Accounts receivable
- Phone Etiquette
- ICD coding
- Accounting systems
- Microsoft Word
- Report preparation
- Accounting
- Injections
- Laboratory Experience
- Insurance medical billing
- Attention to detail
- Office equipment management
- Accounting support
- Payroll data entry
- Medical Coding
- Phlebotomist
- Medical Records
- EKG
- Calendar management
- Email management
- Microsoft Powerpoint
- Filing
- Medical credentialing
- Critical thinking
- Inventory management
- Receptionist
- Medical billing payment report preparation
- Interviewing
- Marketing
- Triage
- Quality Assurance
- Invoice matching
Additional Information - Authorization
Authorized to work in the US for any employer
Timeline
X-Ray Technologist
Quick Visit Medical Urgent Care
08.2021 - 03.2022
Medical Assistant
Louisiana arthritis and Rheumatology
04.2021 - 08.2021
Operations Manager
CSS Healthcare
10.2019 - 03.2026
Phlebotomist
United States medical laboratory
08.2018 - 11.2018
Phlebotomist
Iggbo
05.2016 - 05.2018
Phlebotomist
Exam Services
05.2015 - 08.2018
Office Assistant
Kilgore Health and Rehabilitation
01.2015 - 05.2015
Office Assistant
Backroad bar and grill
08.2014 - 01.2015
Daycare Teacher
FIRST BAPTIST CHURCH CHILD DEVELOPMENT CENTER
12.2013 - 08.2014
NCT X-ray tech (Associate) -
X-ray Academy of Texas