Mercedes McKeey
Baton Rouge,LA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Raising Cane's Chicken Fingers
BATON ROUGE, LA
04.2022 - Current
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Managed learning experience consistent with company philosophy and company-wide strategies.
- Explained goals and expectations required of trainees.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
Jack in the Box
Baton Rouge, LA
05.2021 - 03.2022
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Analyzed business performance data and forecasted business results for upper management.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Completed inventory audits to identify losses and project demand.
- Created reports on sales trends, inventory levels, and financial data.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Madison Preparatory Academy
Baton Rouge, LA05-2016
Skills
- Performance Assessment
- Learning Management Systems
- Expert in Customer Service
- New Hire Training
- Training and Coaching
- Interactive Learning
- Recruiting and Interviewing
- Sales Monitoring
- Employee Scheduling
- Product and Service Knowledge
Affiliations
- Reading/ Books
- Exercising
- Cooking
Languages
English
Professional
References
References available upon request.
Timeline
Certified Trainer
Raising Cane's Chicken Fingers
04.2022 - Current
Assistant Manager
Jack in the Box
05.2021 - 03.2022
High School Diploma -
Madison Preparatory Academy