Receptionist
Mercedes Michnal
One Dental Care Center
Kalispell,MT
Work Preference
Work Type
Full Time
Location Preference
On-Site
Location:
Kalispell, MT
Open to relocation:
Yes
Minimum Desired Compensation
$25/hr
Important To Me
Paid time offHealthcare benefits
1
Year of experience
Customer-focused front desk professional with experience in appointment scheduling, patient intake, and payment processing. Known for strong communication, organization, and attention to detail in fast-paced, client-facing settings.
Work History
Casino Attendant
8 Months- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
- Learned and followed company procedures to maintain consistency and standards.
- Answered players questions and resolved disputes to provide excellent customer service.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Receptionist
8 Months- Greeted patients at front desk with courteous, professional service.
- Answered phone calls, directing inquiries to appropriate dental staff and patient services to ensure efficient communication.
- Scheduled patient appointments using office calendar and booking system.
- Collected and organized intake forms, insurance cards, and patient documents, facilitating smooth patient check-in processes.
- Ensured patient appointments were confirmed to maintain a smooth workflow.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated patient accounts to accurately reflect balance changes, ensuring financial records remained current.
Education
High School Diploma
Skills
Appointment scheduling
Patient intake
Insurance verification
Payment processing
Customer service
Telephone etiquette
Cash management
Attention to detail
Organization
Computer skills
Verbal communication
Front desk operations
Timeline
Casino Attendant
Agave Cantina and Grill
02.2026 - CurrentRead More
Receptionist
One Dental Care Center
02.2026 - CurrentRead More
Centennial High School
High School Diploma
Read More