Mercedes Moore

-Keep gym clean to ensure all clients have a safe and clean experience during their workout

-Start or cancel memberships

-Leave the gym better than found (wash towels, clean mirrors, wipe down equipment, tidy desk, vacuum carpet, mop floors, clean and stock bathrooms, dust, fill sanitizer bottles.)

• Serve alcoholic beverages to paying, of-age patrons.
• Maintain the bar’s overall setting (lights, music, TVs)
• Ensure all beverages are made and served correctly.
• Responsible for cash drawer, change bags, and key.
• Complete any side work or cleaning tasks.
• Ensure that everyone is having a nice, and SAFE time.
• Walk new customers through the tasting menu and offer free samples of craft beer choices

• Attend to customers who are not at the bar (stage area and outdoor rec area) with friendly service providing food and alcoholic beverages.
• Manage large amounts of cash.
• Responsible for all credit card transactions/ tabs.
• Deliver food and drinks promptly.
• Cleaning responsibilities active during shift and prior to cashing out.

• Provide in-depth knowledge to customers about the industry and products within.
• Ensure customers have a full understanding of the products they purchase.
• Maintain a friendly and positive attitude.
• Correctly perform inventory counts.

• Provide excellent service to all demographics to ensure a smooth ordering experience for the customer and barista.
• Ensure all beverages are made to order correctly.
• Deep clean the food truck daily.

• Pick up customer groceries from requested store.
• Ensure all items/substitutions are in order.
• Ensure hot food/drinks stays hot, cold food/drinks stay cold.
• Safely deliver all groceries to the customer’s correct address.

• Check in every athlete per student ID number for 3 meals a day.
• Answer calls at reception desk
• Let in SYSCO trucks at loading bay.
• Attend to all athletes’ dietary needs and restrictions.
• Food prep in between meal times.
• Ensure all snacks and drinks are stocked multiple times an hour.

• Learn the different roasts that the company grows, roast, and serve.
• Brew drip coffee with correct water, temperature, and grind.
• Pull espresso shots with finer or coarser grind based on shot time.
• Create a “3rd place” welcoming environment a home away from home and work for all customers.
• Take orders and prepare drinks and food to order.
• All drinks are handcrafted to order
• If a drink is not to a customer’s satisfaction, asking the right questions will ensure the 2nd beverage is made to the customer’s standards.
• Clean and stock in between customer orders.

• Take phone reservations.
• Seat guests according to party size and wait time.
• Bus tables in under 30 seconds to ensure tables are turning at an efficient rate for the waiters and waitresses as well as guests in the restaurant.
• Keep the restaurant clean for positive guest experience.
• Write down FULL order (drinks, apps, main, side, side #2, soup/salad, and desserts)
• Show customers sheet with steak cuts shown at different temperatures.
• Deep clean and restock front and back of house in restaurant.
• Wash, dry, and polish all dinnerware and silverware.
• Wash, dry, and polish all bar glasses.