Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mercedes Rodriguez

North Bergen,NJ

Overview

10
10
years of professional experience

Work History

Manager

Viva Margarita
Hackensack, NJ
04.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.

Recommend

Manuel Cerritos.

201-410-4860

Mannycerritos08@gmail.com

waitress

Viva Margarita
Cliffside Park, New Jersey
10.2018 - 03.2023
  • Provided excellent customer service in high-volume dining environment.
  • Took orders and ensured accurate delivery to customers.
  • Maintained cleanliness and organization of dining area and service stations.

Waitress Supervisor

Sal & Pimienta
Teaneck, NJ
03.2016 - 05.2017
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored dining area for cleanliness and addressed any issues promptly.

Recommend

Yulima Tellez

201-218-9190

Education

High School Diploma -

Union City Community High School
Union City, IN
05.2018

Bachelor of Arts - Nail Technician

Total Image Beauty Academy
Union City, NJ
06.2017

Skills

  • Business Development
  • Financial Manager
  • Team Leadership
  • Customer service
  • Effective communication
  • Problem solving
  • costumer Service

Languages

Spanish
Full Professional
English
Professional

Timeline

Manager

Viva Margarita
04.2023 - Current

waitress

Viva Margarita
10.2018 - 03.2023

Waitress Supervisor

Sal & Pimienta
03.2016 - 05.2017

High School Diploma -

Union City Community High School

Bachelor of Arts - Nail Technician

Total Image Beauty Academy
Mercedes Rodriguez