Mercedes Rodriguez
Carlsbad
Summary
Highly organized professional with background in reception and accounts receivable. Possess strong communication skills, honed through managing diverse clientele, and adept at handling financial records and transactions accurately. Demonstrated ability to maintain efficient office systems, contributing to improved business operations.
Overview
2
2
years of professional experience
Work History
Receptionist, Accounts Receivable
Taddy Family Clinic,,Dr. Nii Tetteh T.Addy DO
Carlsbad
08.2025 - Current
- Created invoices using accounting software applications.
- Balanced daily cash receipts on a consistent basis.
- Collected and organized loan documents before submission to underwriting.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Investigated and analyzed client complaints to identify and resolve issues.
- Scheduled space or equipment for special programs, meetings and conferences.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Coordinated company events with venues and advised staff of pertinent details.
- Transcribed tapes and notes from meetings into prescribed formats.
- Used company badging system to create badges for new employees and visitors
- Also took Patiences to back, preform basic vital signs and placed patient in next available room to see the Doctor.
Sales Associate
Walmart
Carlsbad
04.2024 - 08.2025
- Assisted customers in locating products and answering inquiries.
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash register and processed customer transactions efficiently.
- Handled customer complaints and resolved issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Carlsbad High School
Carlsbad, N.M.Skills
- Customer service
- Event coordination
- Team collaboration
- Computer skills
- Willing to learn other tasks to be performed
Languages
English
Professional
Spanish
Limited
Timeline
Receptionist, Accounts Receivable
Taddy Family Clinic,,Dr. Nii Tetteh T.Addy DO
08.2025 - Current
Sales Associate
Walmart
04.2024 - 08.2025
Carlsbad High School