Mercedes Sapp
Port Saint Lucie,FL
Summary
I am looking to relocate to Georgia. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Lead Pre-K 4 Teacher
Bambini's Kingdom Christian Academy
01.2024 - Current
- Implemented assessment tools to track student progress and inform instructional strategies.
- Collaborated with parents and caregivers to support children's learning at home and in school.
Lead Teacher, Three-Year-Olds | VPK Assistant
Northridge Christian Preshool
03.2022 - 12.2023
- Mentored new teachers, providing guidance on instructional strategies and classroom management techniques.
- Supported lead teacher in implementing individualized lesson plans for diverse learning needs.
Lead Infant Teacher
Expressions of Love Christian Academy
01.2020 - 03.2022
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Mentored junior teachers on best practices for infant care and education techniques.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
Healthcare Communication Agent
Connexion Point
01.2020 - 01.2021
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Assistant Manager
Dollar Tree
01.2018 - 01.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
A.A. Degree - General Studies
Valencia College
Orlando, FL12.2022
HS Diploma - undefined
Nova High
Davie, FL05.2019
Bachelor of Science - HR Management
Polk State College
Winter Haven, FL05-2028
Skills
- Staff management
- Positive reinforcement
- Attention to detail
- Time management
- Teamwork and collaboration
- Administrational leadership
- Friendly and positive
Timeline
Lead Pre-K 4 Teacher
Bambini's Kingdom Christian Academy
01.2024 - Current
Lead Teacher, Three-Year-Olds | VPK Assistant
Northridge Christian Preshool
03.2022 - 12.2023
Lead Infant Teacher
Expressions of Love Christian Academy
01.2020 - 03.2022
Healthcare Communication Agent
Connexion Point
01.2020 - 01.2021
Assistant Manager
Dollar Tree
01.2018 - 01.2019
HS Diploma - undefined
Nova High
A.A. Degree - General Studies
Valencia College
Bachelor of Science - HR Management
Polk State College