Mercedes Sarmiento
Ewa Beach,Hawaii
Summary
Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant
The Queens Medical Center
1301 Punchowl St
09.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Unit Secretary
The Queens Medical Center
1301 Punchbowl St
12.2023 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Organized paperwork such as charts and reports for office and patient needs.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Supported office staff and operational requirements with administrative tasks.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
mail clerk
Usps
Ewa beach, HI
12.2021 - 03.2022
- Sort and collate incoming and outgoing mail
- Weigh mail to determine the correct postage
- Open mail addressed to the office and discard junk mail
- Record register mail
- Use fax and scanning machines
- Check for contraband
- Time/date stamp all incoming/outgoing mail
- Handle the cashing and issuing of money orders Help customers complete change of address and mail hold forms Sell postage stamps.
Special needs Paraprofessional Educator
Hawaii department of education
'Ewa Beach, HI
08.2021 - 01.2022
- Assisting students in achieving academic success
- Working with students who may be aggressive or disruptive in class
- Behavior support which includes physical management (training provided upon hire)
- Personal care/ hygiene care
- Social integration
- Consultation and collaboration with Special Education and Regular Education Teachers as well as related service staff Any and all other duties as may be assigned per the Vernon Paraprofessional Handbook and Evaluation Plan
CNA - Certified Nursing Assistant
Ka Punawai Ola Nursing Facility/Rehab Center
Kapolei, HI
02.2021 - 09.2021
- Help patients toilet Clean and bathe patients or residents Maintain patients' hygiene and change bedding Turn, reposition and move patients between wheelchairs, seats and beds
- Serve meals and help patients eat their food
- Measure vital signs like blood pressure and temperature
- Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor
Education
Kapiolani Community College
Honolulu 08.2024 -
N/a -
Colorado state education
Denver, CO10.2010
Skills
- Customer service
- Communication skills
- English
- Leadership
- Time management
- Patient Care
- Documentation review
- Strong Organization
- Healthcare Industry Knowledge
- Unit secretary training
- Medical Records Maintenance
- Nursing station operations
Certification
BLS CNA
Timeline
Kapiolani Community College
08.2024 -
Unit Secretary
The Queens Medical Center
12.2023 - Current
Nursing Assistant
The Queens Medical Center
09.2023 - Current
mail clerk
Usps
12.2021 - 03.2022
Special needs Paraprofessional Educator
Hawaii department of education
08.2021 - 01.2022
CNA - Certified Nursing Assistant
Ka Punawai Ola Nursing Facility/Rehab Center
02.2021 - 09.2021
N/a -
Colorado state education