Mercedes Schnorf
Summary
Dedicated Home Health Caregiver delivering personalized patient care through effective scheduling, medication management, and tailored care plans. Foster comfort and trust in home health settings by utilizing strong communication and empathy. Enhance patient well-being and support families by providing timely updates and solutions.
Overview
5
5
years of professional experience
Work History
Home Health Caregiver
Freedom Care
Festus, Missouri
05.2024 - Current
- Administered medications and monitored client health conditions regularly.
- Supported clients with mobility issues through assistance in walking and transferring from bed to chair, enhancing their independence.
- Provided personal care and assistance with daily living activities for clients.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
- Maintained clean, safe environment for client by changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, and doing laundry.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Provided emotional support to patients, promoting positive morale during difficult times.
- Assisted clients with transportation to medical appointments and other locations.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
Store Manager
Dollar General
Festus, Missouri
03.2023 - Current
- Managed daily store operations and staff schedules to optimize workflow.
- Trained and supervised team members, enhancing quality of customer service.
- Implemented merchandising strategies to maximize product visibility and sales.
- Monitored inventory levels and ordered stock to maintain product availability.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Delegated tasks and set priorities to align team efforts with store goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Associate
Dollar Tree
Festus, Missouri
08.2022 - 07.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Processed transactions efficiently at the cash register.
- Answered incoming telephone calls to provide detailed information on store offerings and services.
- Maintained store appearance through organization and cleanliness.
- Collaborated with sales team to meet and exceed group sales targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Cultivated relationships with peers and management to enhance team collaboration.
Sales Associate
Big Lots
Rolla, Missouri
02.2021 - 07.2022
- Assisted customers with product selection and inquiries.
- Processed transactions efficiently at the cash register.
- Stocked shelves and ensured product availability for customers.
- Collaborated with team members to enhance store operations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Adhered to company initiatives and achieved established goals.
- Ensured customers signed up for the Rewards Program for sales/special events.
Education
My GED
Festus, MO05-2026
Skills
- Patient care
- Personal care assistance
- Medication administration
- Health monitoring
- Patient transport
- Bathing assistance
- Meal preparation
- Nutrition management
- Medical equipment operation
- Patient lifting techniques
- Compassionate care
- Home organization
- Customer service
- Team collaboration
- Team leadership
- Effective communication
- Interpersonal skills
- Emotional support
- Reading comprehension skills
- Patient transport
Timeline
Home Health Caregiver
Freedom Care
05.2024 - Current
Store Manager
Dollar General
03.2023 - Current
Sales Associate
Dollar Tree
08.2022 - 07.2024
Sales Associate
Big Lots
02.2021 - 07.2022
My GED