Mercedes Shaw
San Antonio,TX
Summary
Looking for new positions to achieve better skills to progress in life.Always availible to train.Looking to learn and advance
Reliable and hardworking bartending works autonomously or in teams to serve over 50-100 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Eyelash Extension Technician offering experience completing customer sessions for stunning results. Detailed when applying eyelash extensions and instructing customers on daily home lash care. Friendly, professional and focused on delivering stellar customer experiences.
Overview
2
2
years of professional experience
Work History
Bartender/ Waitress /Trainer/Hostess
Wing Daddy's Sauce House
San Antonio, TX
06.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Excellent customer service in a fast paced environment
- A positive attitude and ability to work under pressure with bussers ,cooks,and other staff
- Abel to perform high quality work while unsupervised
- Abel to handle money accurately and and operate a point of sale system
- Served breakfast,lunch,and dinner to 50-100 customers per shift
- Memorize over 50 menu items and rotating specials in order to give customized recommendations to guests
- Front Of House (FOH) Responsibility of making sure servers had there sections up to par
- Back Of House (BOH) Responsibility of of giving crew side word work
- Cocktail Closer ,Responsibility of handling and making sure bar was ideal
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Eyelash Extension Artist
Diamonds Lashesss
- Performed thorough consultations with clients to determine desired looks and suitable lash types.
- Assisted in selecting appropriate eyelash extension products, such as extensions, adhesives, and removers.
- Applied individual lashes to the natural eyelashes using tweezers and adhesive.
- Developed new application techniques for eyelash extensions based on client preferences.
- Provided aftercare advice to clients regarding proper care of their eyelashes.
- Maintained a clean work area and ensured all supplies were properly stocked at all times.
- Educated customers about different lash styles, lengths, colors, and thicknesses available.
- Managed inventory levels of supplies needed for procedures including extensions, adhesives, removers.
- Attended regular training sessions to stay up-to-date with the latest trends in the industry.
- Helped create marketing material including brochures, flyers, pamphlets or video presentations.
- Organized appointments efficiently to ensure maximum customer satisfaction.
- Kept accurate records of services rendered and collected payments accordingly.
- Networked with local contacts to optimize business opportunities for eyelash business.
Education
High School Diploma -
Sa Leadership Academy
San Antonio, TX09.2022
Skills
- communication,
- leadership
- multitasking
- teamwork
- health and safety management
- client relationship building
- organized,
- fast learner
- swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time ,
- time management
- work full time
- CEO of Diamondslashessss
- Independent
Timeline
Bartender/ Waitress /Trainer/Hostess
Wing Daddy's Sauce House
06.2022 - Current
Eyelash Extension Artist
Diamonds Lashesss
High School Diploma -
Sa Leadership Academy