Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mercedes Simonin

Houston,Texas

Summary

Experienced beverage professional prepared for role in fast-paced setting. Skilled in crafting high-quality drinks, maintaining cleanliness, and providing top-notch customer service. Strong focus on team collaboration and achieving results, flexing with changing needs. Reliable, adaptable, and able to handle multiple tasks efficiently.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pet Sitter

Mariana Santibanez
01.2020 - Current
  • Provided daily care and companionship for pets, ensuring their emotional and physical well-being.
  • Administered medication as directed by pet owners, maintaining health and wellness routines.
  • Developed personalized care plans to address specific needs of each pet, enhancing overall satisfaction.
  • Ensured safe transportation of pets to appointments, managing schedules efficiently for owners.
  • Trained new pet sitters on best practices for animal care and behavior management techniques.
  • Monitored pets' behavior and health changes, communicating promptly with owners regarding concerns.

Babysitter

David Santibanez
02.2023 - 08.2025
  • Supervised children during playtime, ensuring safety and engagement through structured activities.
  • Assisted with homework, fostering learning and encouraging positive study habits.
  • Prepared nutritious meals and snacks, promoting healthy eating habits among children.
  • Implemented daily schedules, balancing educational and recreational activities effectively.

Boba Barista

Kokee tea
04.2023 - 08.2025
  • Prepare and serve a variety of boba drinks and snacks according to quality standards
  • Provide friendly and efficient customer service, assisting with menu questions and custom orders
  • Handle cash and operate POS system accurately during high-volume rushes
  • Maintain cleanliness and organization in the front-of-house and prep areas
  • Restock ingredients and supplies while adhering to food safety procedures
  • Collaborate with team members to ensure smooth daily operations and high customer satisfaction
  • Managed inventory levels, minimizing waste and optimizing stock replenishment processes.

Vice President – The Woods Project

Cesar E. Chavez High School
01.2020 - 01.2024
  • Led and organized outdoor education programs, promoting student growth in teamwork and leadership
  • Collaborated with fellow leaders to plan and execute events
  • Developed strong problem-solving and decision-making skills under pressure
  • Oversaw budget allocations to optimize resource utilization across departments.
  • Established partnerships with community organizations to support student services.
  • Analyzed data trends to inform decision-making and policy adjustments.
  • Mentored emerging leaders within the administration, fostering a culture of growth.
  • Enhanced operational efficiency through process streamlining and team collaboration.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

Education

Associates - Welding

San Jacinto Central Community College
Pasadena, TX
04-2027

Skills

  • Excellent teamwork and communication skills
  • Ability to multitask in high-volume, fast-paced environments
  • Reliable, friendly, and highly customer-focused
  • Quick learner with strong attention to detail
  • Flexible schedule and adaptable to changing needs
  • Cash handling and POS system proficiency
  • Experience with order preparation, food safety, and maintaining cleanliness

Certification

  • OSHA 40 Certification
  • Food Safety Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Boba Barista

Kokee tea
04.2023 - 08.2025

Babysitter

David Santibanez
02.2023 - 08.2025

Pet Sitter

Mariana Santibanez
01.2020 - Current

Vice President – The Woods Project

Cesar E. Chavez High School
01.2020 - 01.2024

Associates - Welding

San Jacinto Central Community College
Mercedes Simonin