Mercedes Smith
Bessemer,FL
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.
Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.
Overview
7
7
years of professional experience
Work History
Sales Associate 1
Select ABC Spirit
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
H+R Block
06.2018 - 04.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Entry Level Data Entry Clerk
Dz Staffing
02.2020 - 03.2021
- Monitored data processes to ensure compliance with applicable regulations.
- Leveraged specific software tools relevant to the position.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Organized files according to established procedures for easy retrieval later on.
- Prepared summaries of daily work completed for review by supervisors.
- Maintained updated knowledge of industry trends related to data entry operations.
- Created spreadsheets to track data entries.
Customer Service Representative
Walmart
12.2017 - 01.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Bessemer City High School
Bessemer, AL05-2012
Skills
- Collecting information
- Word Processing
- Document Preparation
- Meticulous attention to detail
- Filing and data archiving
- Data accuracy
Timeline
Sales Associate 1
Select ABC Spirit
08.2024 - Current
Entry Level Data Entry Clerk
Dz Staffing
02.2020 - 03.2021
Receptionist
H+R Block
06.2018 - 04.2022
Customer Service Representative
Walmart
12.2017 - 01.2020
High School Diploma -
Bessemer City High School
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