Mercedes Taylor
1205 Mcmillen DR,TX
Summary
- Insurance Adjuster skilled in investigating and analyzing liability concerning personal, Property loss. Proven History of leveraging excellent negation skills to facilitate settlement. Excellent communication skills demonstrated with over 10 years of experience.
- Adjuster license in TX, LA, FL, MI, MS, OR, WV, GA, SC, AL
Overview
10
10
years of professional experience
1
1
Certification
Work History
Total Loss Adjuster
Elephant Insurance
09.2023 - Current
- Negotiated claim settlements when needed.
- Approved payment of claims within certain monetary limit.
- Investigated and analyzed extent of company liability concerning insurance loss or damages.
- Managed a high volume of claims, ensuring timely resolution and adherence to company guidelines.
Auto Liability Adjuster
Alacrity Solutions for Liberty Mutal
06.2021 - 09.2023
- Investigate losses and identify coverage issues.
- Take statement from Insureds, claimant and witnesses
- Obtain and review evidence and reports .
- Identified suspicious losses and contacted manager for investigative assistance.
- Determine liability and comp negligence.
Auto ECTA Total Loss Adjuster
Alacrity Solutions for State Farm Insurance
09.2020 - 06.2021
- ms.
- Managed a high volume of claims, ensuring timely resolution and adherence to company guidelines.
- Negotiated claim settlements when needed.
- Educated policyholders on total loss procedures, helping them understand their rights and responsibilities during the claims process.
- Achieved faster settlement agreements through effective negotiation tactics and clear communication skills.
Recovery Analyst
Hyundai Capital America
07.2014 - 09.2020
- Process impound accounts and function in accordance to regulations, polices, procedures with responsibilities including performing appropriate calculations for recovery justifications or abandonment
- Process accounts into and closing impound as well as reviewing and processing accounts appropriately based on verbal and written notifications of impound.
- Managed a high volume of accounts, ensuring timely follow-up and thorough documentation.
Education
High School Diploma -
Desoto High School
DeSoto, TX06-2008
Skills
- Total Loss Evaluation
- Vehicle valuation
- Excellent written communication
- Investigating proficiency
- Insurance policy knowledge
- Microsoft office, Guidewire, ECS, Lumen, CCC SAP 400,
Certification
Certified Java Developer, 06/01/21
Timeline
Total Loss Adjuster
Elephant Insurance
09.2023 - Current
Auto Liability Adjuster
Alacrity Solutions for Liberty Mutal
06.2021 - 09.2023
Auto ECTA Total Loss Adjuster
Alacrity Solutions for State Farm Insurance
09.2020 - 06.2021
Recovery Analyst
Hyundai Capital America
07.2014 - 09.2020
High School Diploma -
Desoto High School
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